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About the Role
Customers are at the heart of everything we do. This is a committed role, full of everyday challenges, offering variety and the opportunity to serve shoppers better every day. You'll meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome. This role can offer stability, flexibility, or career progression.
Responsibilities
- Serve customers with passion and pride, providing great natural service.
- Be knowledgeable about store products and services.
- Work across service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make customer-focused decisions and deliver routines that meet customer needs.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance, contribute to driving service and sales, and reduce waste and shrink.
- Handle products with care to maintain quality.
- Live company values, make everyone feel welcome, and follow policies.
- Accept deliveries into the store when required.
Requirements
- Must be over 18 years old.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers.
- Ability to take initiative and make customer-focused decisions.
- Ability to work well within a team and communicate openly.
- Ability to build relationships with colleagues and create team spirit.
- Be punctual, well-presented, and act as a brand ambassador.
Location
- London
Work Type
- Permanent
- Full-time
Salary/Compensations
- Starts from 13.28 an hour, increasing to 14.55 for stores within the M25. Additional payments may apply.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay day weekends: save up to 2,000 a year with Colleague Clubcard with an additional card for family.
- Access to free wellbeing services.
- Life cover of five times pay.
- Award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you: discounts, shares, cycle to work schemes.
- Uniform provided.
- Policies to support for all of life's moments.
- Access to colleague networks.
- Support for flexible working arrangements.
About the Company
- Our vision is to become every customer's favourite way to shop, whether at home or on the move.
- Our core purpose is 'Serving our customers, communities and planet a little better every day.'
- We act as a responsible and sustainable business for all stakeholders, communities, and the planet.
- We pride ourselves on an inclusive culture where everyone can be themselves.
- We celebrate diversity and recognise the value and opportunity it brings.
- We are committed to creating a workplace where differences are valued and all colleagues have equal opportunities.
- We offer diverse working patterns and business areas to find something that works for you.
- We welcome chats about flexible working to accommodate life's changes.
- We are proud to be accredited Disability Confident Leader and committed to an inclusive and accessible recruitment process.
Equal Opportunity
- We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.
- At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.
- We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
- We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.