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About the Role
Supervises and coordinates the daily operations of an apartment community, including administration, leasing, occupancy, and maintenance. Responsible for maintaining property assets and performance to achieve maximum net operating income while ensuring quality appearance and service levels. Monitors regulatory compliance and company policies.
Responsibilities
- Establishes and coordinates communication between property associates and the Corporate Office.
- Completes performance evaluations for supervised associates.
- Ensures the highest level of performance and professionalism of supervised associates.
- Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
- Supports and ensures timely input, proper use, and full utilization of on-site PC-based property management and time-keeping software systems.
- Assists in training new and existing property associates on software systems.
- Prepares purchase orders and approves expenditures within specified budgetary guidelines.
- Reviews, understands, and analyzes vendor contracts, making recommendations to the Regional Manager.
- Assists with the preparation of the annual operating budget and projections for the property.
- Reviews monthly operating results with the Regional Manager and assists with variance reports.
- Maintains a working knowledge of maintenance programs and capital improvement projects.
- Ensures the proper and efficient operation of systems, preventive maintenance, housekeeping, and resident service requests.
- Ensures compliance with housing quality standards.
- Coordinates with the Engineering Department on major maintenance issues.
- Assists with the development and implementation of a marketing plan for the property.
- Coordinates advertising and promotional needs to maximize marketing plans.
- Ensures the property complies with affirmative marketing procedures and goals.
- Meets with prospective residents, identifies housing needs, and interviews them to determine eligibility.
- Shows vacant and model suites and property amenities.
- Quotes established rental rates and promotions.
- Makes follow-up calls, sends literature, and pursues rental status.
- Collects funds related to applications, security deposits, and rentals.
- Approves all applicants for residency, including eligibility for affordable housing programs.
- Approves all leasing documents and ensures collection of all fees, deposits, and move-in monies.
- Collects rent from residents, verifies amounts, accounts for discrepancies, and deposits rent daily.
- Sends verifying information to the Corporate Office and follows up on delinquent rents.
- Initiates collection and/or eviction procedures as necessary.
- Conducts move-in and/or move-out inspections of apartments.
- Charges residents for applicable damages or unpaid fees.
- Prepares and approves move-out documents.
- Sends verifying documentation to the Corporate Office and maintains on-site records.
- Conducts move-in inspections to determine market readiness and implements housing quality standards.
- Performs interim unit inspections annually or as directed.
Requirements
- High School Diploma/GED required.
- Undergraduate Degree in General Studies or an Associate Degree in General Studies.
- 3-4 years of required experience in a supervisory role and Property Management.
- Fair housing laws knowledge.
- Microsoft Office proficiency.
- Leadership/supervisory skills.
Skills
- Fair housing laws
- Microsoft Office
- Leadership/supervisory skills
- Affordable housing programs (at select properties)
- Yardi
- Landlord/tenant knowledge
- LRO
Location
- Third at Bankside - 2401 Third Avenue
Work Type
- Fully on-site
Experience Level
- 3-4 years in a supervisory role and Property Management
Education Level
- High School Diploma/GED
- Undergraduate Degree in General Studies
- Associate Degree in General Studies
- Accredited Residential Manager (ARM)
- Certified Property Manager (CPM)
- Certified Property Manager (CAM)
- Certified Property Manager (IREM)
Salary/Compensations
- $76,900 - 107,625 annually
Benefits
- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
- Lucrative referral bonus program
- Incredible associate rental discount
About the Company
- We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow.
- We’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.
Equal Opportunity
- Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
- Drug free workplace
- We are proud to create a diverse environment and are proud to be an equal opportunity employer.