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About the Role
Energize Marketing is seeking a Program Manager to oversee the daily management and client experience of assigned programs from sales handoff through completion. This role ensures client and internal team alignment, on-schedule deliverables, and successful program execution, serving as a primary client contact and coordinating across various internal departments. The role involves managing diverse programs, from simple demand generation campaigns to complex integrated initiatives, ideal for individuals who enjoy client interaction, project ownership, and structuring complex programs.
Responsibilities
- Own programs following the Sales handoff.
- Schedule and lead client kickoff calls.
- Establish project timelines, milestones, deliverables, responsibilities, and expectations.
- Serve as the primary day-to-day client contact for assigned programs.
- Coordinate client and internal stakeholders across Customer Operations, Sales, TechStudio/Content, and other functions.
- Proactively follow up on approvals, assets, targeting requirements, deliverables, and outstanding decisions to keep projects moving.
- Communicate status, next steps, risks, and timeline changes to clients.
- Ensure internal teams have necessary resources to meet client commitments.
- Partner with Customer Operations on lead and campaign reporting, and manage client-facing delivery and communications.
- Coordinate QBRs and participate in/present in client meetings as appropriate.
- Identify client needs, expansion opportunities, and renewal signals.
- Support renewals and upsells in collaboration with department leadership and Sales.
- Coordinate with Sales for smooth program handoffs and continuity from contract receipt through program completion.
- Partner closely with internal teams across Content, Research, Webinars, and Demand Gen to manage standalone and integrated programs.
- Escalate delivery risks, client concerns, and scope issues before they become significant problems.
- Be measured on client satisfaction and program delivery.
Requirements
- 3–5 years of program management, project management, customer success, account management, or similar client-facing experience.
- Experience within B2B technology marketing tactics such as demand generation, content syndication, webinars, research, and content marketing programs is strongly preferred.
- Experience managing client-facing programs from kickoff through completion, including timelines, deliverables, stakeholder coordination, approvals, reporting, and ongoing client communication.
- Strong client communication and relationship-management skills, with the confidence to lead meetings, manage expectations, and navigate changing priorities.
- Strong organizational and project management skills with excellent attention to detail and the ability to manage multiple programs, deadlines, and stakeholders simultaneously.
- Proactive, solutions-oriented mindset with the ability to identify risks, keep programs moving, and escalate issues appropriately.
- Comfortable collaborating across internal teams while taking ownership of the overall client experience and successful program delivery.
- Experience with project management, CRM, and/or digital marketing platforms such as Monday.com, HubSpot, or similar systems preferred.
- Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent professional experience).
Skills
- Program Management
- Project Management
- Client Relationship Management
- Stakeholder Coordination
- Demand Generation
- Content Syndication
- Webinars
- Research
- Content Marketing
- Communication
- Organization
- Attention to Detail
- Problem Solving
- Collaboration
- Project Management Platforms (e.g., Monday.com, HubSpot)
- CRM Platforms
Location
- Remote within the United States
Work Type
- Full-Time
- Fully remote
Experience Level
- 3-5 years
Education Level
- Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent professional experience)
Salary/Compensations
- $65,000 to $80,000
Benefits
- Competitive medical, dental, and vision plans
- HSA and FSA plans
- Employer-paid insurance (short-term, long-term, basic)
- 401k with company match
- Generous paid time off
- 12 paid holidays
- 15 vacation days
- Summer Fridays
About the Company
- Energize Marketing is a leading global B2B media and demand generation provider, empowering marketers to accelerate pipeline growth and achieve business goals faster.
- Our full-funnel solutions—Demand Generation, Webinars, Content Marketing, and Virtual Events—connect brands with key decision-makers at every stage of the buying journey.
- Backed by our worldwide audience solution, energizeDB®, and our owned and operated market-leading brands—TechChannels™, TechResources™, TechTalks™, TechEvents™, and TechStudio™—we connect with B2B professionals worldwide.
- Our commitment to client success and delivering high-impact, data-driven programs continues to earn industry recognition.
- Energize Marketing was named the Cybersecurity Marketing Society’s Most Effective Lead Gen Vendor in both 2024 and 2025, recognized as Best Webinar Partner in 2025, earned 2026 FinTech B2B Marketing Awards for Best ABM Campaign and Best Lead Gen/Demand Gen Campaign, and was named to the 2026 Inc. 5000 list of America’s fastest-growing private companies.
- With a proven ability to accelerate pipeline and thought leadership for the world’s fastest-growing tech, cybersecurity, and fintech brands, we’re scaling up and looking for a talented Program Manager to help us continue delivering exceptional programs and client experiences.