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About the Role
The Senior Claims Specialist, Property plays a critical role on our Property team, providing complete claim management and oversight for assigned claims within the Property and Programs portfolio. This role independently investigates, evaluates, and manages the disposition of Property claims of varying degrees of complexity and severity across multiple product types and markets. The mission of the Vantage Claims team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid.
Responsibilities
- Proactively manage assigned caseload of first-party Commercial Property shared/layered claims from intake to resolution, including evaluation, reserving, and coverage analysis.
- Document claim files thoroughly in line with company policy, best practices, and regulatory requirements.
- Draft/Review coverage letters and communicate coverage positions to insureds, brokers, and internal stakeholders.
- Assist with TPA oversight and governance, including performing audits of Vantage's Programs as assigned, and present findings to Claims Leadership.
- Assist with internal projects as assigned.
- Build and maintain strong relationships with TPA partners, insureds, brokers, agents, and internal stakeholders.
- Follow all of Vantage’s reserving, escalation, and reporting protocols.
- Identify emerging trends across assigned caseload and the broader Property market and share insights with Claims Leadership and business partners.
- Perform other duties as assigned.
Requirements
- Minimum of five (5) years of Commercial Property claims handling experience at an insurance carrier, including large/complex loss required.
- Must have active adjuster license(s) and/or be eligible to obtain one as needed within 90 days of joining.
- Ability to assist during CAT events.
- Working knowledge of MS Office applications, including Word, Outlook, Power Point, Planner, and Excel.
Skills
- Strong interpersonal skills
- Ability to effectively communicate
- Ability to work independently
- High positivity
- Integrity
- Dependability
- Strong sense of urgency
- Results-driven orientation
- Developed problem-solving skills
- Analytical skills
- Negotiation skills
- Ability to process and adapt to change
Location
- Remote
- Hybrid
Work Type
- Remote
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $115,000 - $140,000
Benefits
- Performance-based bonus potential
- Strong health & welfare benefits
- Retirement plans with company match
- Competitive time off plans
- Highly flexible work environment
About the Company
- Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future.
- Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks.
- We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid.
- Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S.
- Vantage has approximately 365 colleagues in both the United States and Bermuda.
- We have offices in Chicago, IL, Norwalk, CT, West Hartford, CT, Washington, DC, Boston, MA, New York, NY, Atlanta, GA and Hamilton, Bermuda.
- Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting.
- We fully support work flexibility including remote and hybrid work arrangements.
Equal Opportunity
- We value diversity and are committed to creating an inclusive environment for all employees.
- At Vantage, we strive to build and foster a culture where inclusiveness is ingrained, not just an initiative.
- All colleagues support building an inclusive environment where employees feel empowered to share their experiences and ideas to foster an environment which encourages you to "Be You!"
- We are proud to be an equal opportunity employer.