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About the Role
Lutron is seeking a Construction Project Management Lead to ensure the success of commercial projects from inception through final programming, training, and turn-over. This role involves managing a portfolio of large-scale commercial projects, including lighting control systems, window systems, and smart-building products. The ideal candidate will demonstrate strong leadership, strategic thinking, and stakeholder management skills to navigate technical and operational challenges, drive collaboration, and ensure successful project outcomes while maximizing customer satisfaction and service revenue growth.
Responsibilities
- Develop and apply a full technical understanding of Lutron's Commercial portfolio of lighting control and window system solutions.
- Design and oversee customized lighting and controls solutions aligned with client requirements, operational goals, and industry best practices.
- Learn and apply new technology and processes to solve technical and logistical challenges.
- Represent Lutron at all levels of construction project meetings.
- Drive resolution to any problems or challenges at a customer jobsite.
- Lead end-to-end delivery of complex Lutron lighting control, shading, and smart building projects, ensuring successful execution from design through commissioning and handover.
- Develop and manage project plans, schedules, resources, budgets, submittals, and risk mitigation strategies.
- Serve as the primary point of contact for key accounts, building trusted relationships with owners, developers, consultants, contractors, and facility teams.
- Manage commercial post-sale activities including contract negotiations, project profitability, and service agreements.
- Own customer satisfaction and retention through regular business reviews, proactive issue resolution, and continuous engagement.
- Drive service revenue growth by identifying upgrade, retrofit, maintenance, and expansion opportunities.
- Develop and deliver training, coaching, and capability-building programs for partner project managers and delivery teams.
- Oversee service billing and accounts receivable processes, ensuring timely invoicing, payment collection, and account reconciliation.
- Collaborate cross-functionally with Sales, Engineering, Customer Success, Field Services, and Operations to resolve risks, address capability gaps, and ensure successful customer outcomes.
Requirements
- Bachelor’s degree in Engineering, Business Administration, or a related field required; If less than 10 years' work experience, minimum cumulative 3.00 GPA required.
- Minimum 4 years of project management experience showing proven success in leading large-scale, complex projects required.
- Construction industry experience preferred.
- Advanced commercial and contract negotiation skills preferred.
- Proficiency in Microsoft Office Suite, Salesforce or other project management tools preferred.
- Prior people management not required but a plus.
- Willingness to travel up to 25% of the time.
- Valid US driver’s license required.
- Must reside in either San Francisco CA or Los Angeles CA.
- Must be able to travel regularly from the Rocky Mountains to the West Coast.
- Authorized to work in the U.S. and will not require Lutron to sponsor for any work visa.
Skills
- Technical knowledge
- Customer focus
- Leadership
- Strategic thinking
- Commercial management
- Stakeholder management
- Project management
- Microsoft Office Suite
- Salesforce or other project management tools
Location
- San Francisco, CA
- Los Angeles, CA
Work Type
- Home-based
- Travel required
Experience Level
- Minimum 4 years of project management experience
Education Level
- Bachelor’s degree in Engineering, Business Administration, or a related field
Salary/Compensations
- San Francisco, CA: $107,000.00/yr to $123,000.00/yr
- Los Angeles, CA: $96,000.00/yr to $112,000.00/yr
Benefits
- 401k match
- Health insurance
- Dental insurance
- Life insurance
- Paid vacation (amount based on tenure with the company)
- Flexible spending accounts
- Tuition reimbursement programs
About the Company
- Lutron Services Co., Inc. is a subsidiary of Lutron Electronics.
- Lutron Electronics is the worldwide leader in innovative lighting control and shading solutions, enabling consistent, annual growth.
- The company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing its worldwide customers.
- This has allowed the company to invest in developing new technologies and services, expand its technical capabilities and global presence, and to find and retain the best talent.
- Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education.
- Make a difference every day in our dynamic, people-centric, technology-driven organization.
- For more information, view our website at www.lutron.com.
Equal Opportunity
- Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer.
- We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.