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About the Role
Virgin Hotels is seeking a Food & Beverage Director with multi-venue experience to lead and develop teams, ensuring flawless execution of all food and beverage operations with a focus on guest experience. This role requires a creative, hands-on individual who can bring ideas from concept to reality, manage budgets and schedules, and contribute to a fun, collaborative work environment.
Responsibilities
- Bring the Virgin Hotels food & beverage vision to life, focusing on overall customer experience.
- Collaborate with team members to deliver a Virgin-branded experience incorporating food, drinks, and service.
- Lead, mentor, and develop team members.
- Manage complexities in budgeting, scheduling, and training standards.
- Apply creativity and innovation to all issues with a fresh approach.
- Anticipate needs and consistently overdeliver.
- Input and access data in various computer systems.
- Understand guest inquiries and provide clear, concise responses.
- Advocate for guests while working collaboratively with others.
- Communicate clearly in verbal and written English.
- Work cohesively with other departments and co-workers.
- Focus attention on details.
- Maintain confidentiality of guest and hotel information.
- Maintain a neat, clean, and well-groomed appearance.
- Adhere to hotel policies.
Requirements
- Previous hospitality and multi-venue experience (hotels, bars, or restaurants).
- Ability to manage complexities in budgeting, scheduling, or training standards.
- Ability to compute accurate mathematical calculations.
- Ability to clearly and pleasantly communicate in English with guests, management, and co-workers, both in person and on the telephone.
- Proficient computer knowledge.
Skills
- Multi-venue experience
- Taking ideas from concept to execution
- Understanding of execution steps
- Practical considerations (cost, budgets, timing, schedules)
- People leadership
- Development/mentorship skills
- Guest experience focus
- Quality control
- Profitability management
- Inventory management
- E-commerce skills
- Creative ideas
- Ability to motivate a team
- Love of food and beverage
- Quirky sense of humor
- Entrepreneurial approach
- Team player
- Excellent working relationships
- Creativity and innovation
- Thinking outside the box
- Highly organized
- Enthusiastic
- Passionate
- Sense of humor
- Input and access data in various computer systems
- Understand guest inquiries and provide clear, concise responses
- Work with others
- Communicate clearly in verbal and written English
- Work cohesively with other departments and co-workers
- Focus attention on details
- Maintain confidentiality
- Maintain a neat, clean and well-groomed appearance
- Adhere to hotel policies
Location
- USA
Work Type
- Full-time
Experience Level
- Minimum 5 years of Food and Beverage supervisory/management experience
Education Level
- Associate or Bachelor’s degree preferred
About the Company
- We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates.
- We hire unique individuals who work together to create amazing experiences for our guests.
- We recognize that every member of the team contributes to the success of the whole organization.
- At Virgin Hotels, we are focused on the guest experience, whether that is eating in one of our restaurants, ordering room service, or holding a special event at the hotel.
- Progressive, environment conscious, world class organization.