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About the Role
Join the team to support our Customer Fulfilment Centre in Wetherill Park, NSW, Australia. This role will require flexibility due to us being a 24/7 operation, with a shift pattern that will require working days, nights and weekends. A Technical Operator will provide support for the Engineering Operations team on various Material Handling Equipment including Bagging Machines conveyors and bespoke Ocado machines. Primarily performing operations assistance and cleaning with the objective of maximising equipment efficiency and to keep technical areas of the Operation clean and tidy as directed by the Management Team. Carryout servicing and cleaning and general housekeeping of the storage grid and fixed robotic equipment within the area. This includes robotic end effectors that come into contact with grocery products.
Responsibilities
- Support on site bagging machines and container delivery conveyors to maintain a highly efficient bagging delivery operation.
- Be responsible for the operations of the bagging systems, including general jam busting of the conveyor system.
- Loading and operating the bagging machines with new bag stock.
- Quality control, recording and escalating bag stock quality issues.
- Perform basic and medium level machine setup and resolve straightforward faults and jams.
- Work under supervision to assist with maintenance and repair tasks.
- Assist in driving machine operation to peak performance, identifying machine trends for potential improvements.
- Support the On Grid Robotic Pick operating system.
- Maintain a high availability of end effectors and consumable items.
- Prepare, cleanse, repair, and reassemble offline end effector units and filters.
- Carry out low-level preventive maintenance and cleaning of MHE as scheduled.
- Carry out on grid housekeeping around robotic pick arms, including manual handling and cleaning utilizing bespoke access equipment.
- Support the operations and maintenance of Ocado Smart Platform equipment.
- Support partner operations including "jam busting" and fault clearing.
- Be responsible for the care and security of all equipment used.
- Work safely at all times in line with training and site rules.
Requirements
- Good organizational ability and the ability to plan and prioritize.
- An eye for detail, good problem-solving ability, and a practical approach.
- Good communicator with the ability to produce reports.
- Be available to work on a 24/7 rotating shift pattern including day, afternoon, and night shifts.
- Computer literacy including Google Docs, Windows, and web browser apps.
- Self-motivated, consistent, and able to negotiate demanding periods of activity during a shift.
- Preferred ground floor experience within a heavily automated production environment.
- Demonstrated use of handheld tools and powered equipment (battery and lead) in a light industrial environment.
- Working at heights up to 15m is an integral part of this role.
- OH&S practical awareness and the demonstrated ability to work safely individually and as a team.
- Demonstrated understanding of both written and verbal English is essential.
- Demonstrated ability to understand training material, question, and perform maintenance activities.
- Follow COSHH requirements for safe handling and use of cleaning chemicals.
- Commitment to undertaking Ocado sponsored training.
- Applicants must have unrestricted working rights in Australia.
- Unable to offer visa sponsorship for this role.
Skills
- Material Handling Equipment support
- Bagging machine operation
- Conveyor system operation
- Robotic equipment maintenance
- Preventive maintenance
- Housekeeping
- Problem-solving
- Reporting
- Computer literacy
- Working at heights
- OH&S awareness
- Handheld tool usage
- Powered equipment usage
- Automated warehousing knowledge (desirable)
- Conveyor knowledge (desirable)
- Packaging knowledge (desirable)
Location
- Wetherill Park, NSW, Australia
Work Type
- 24/7 operation
- Shift work
- Days
- Nights
- Weekends
Experience Level
- Preferred ground floor experience within a heavily automated production environment
- Demonstrated use of hand held tools and powered equipment (battery and lead) in an light industrial environment
- Working at heights is an integral part of this role
Education Level
- PUAFER008 Confine small emergencies in a facility
- FBPOPR2074 Carry out manual handling tasks
- RIIWHS204E Work safely at heights
Benefits
- Subsidised Private healthcare
- Access to salary sacrifice schemes
- Free Shares
- Life Assurance
- Access to Discounts+
- 12 weeks paid primary parental leave
- 6 weeks paid partner parental leave
- Access to Employee Assistance Programme
About the Company
- Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers.
- Operates its own grocery and general merchandise retail businesses under Ocado.com.
- Provides services to partner clients globally via its innovative advanced robotics technology, the Ocado Smart Platform ("OSP").
- Drives highly automated, multi-million dollar Customer Fulfilment Centers (CFCs).
- Operates a world-class online grocery business that automates the single pick of products, ready for online delivery via local partner Coles.
Equal Opportunity
- Ocado is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.