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About the Role
The Sales Manager ensures exceptional customer service and internal communication from lead generation through successful handover to the events team. This includes client communication, lead generation, community involvement, contract negotiation, property tours, and coordinating details with team members.
Responsibilities
- Lead generation and prospecting
- Pre-contract: lead response and follow up, property tours, negotiation and contracting
- Post-contract: comprehensive turnover to events and operations teams, ensuring all contractual obligations are upheld by all parties
- Administrative: maintaining a clean and up-to-date funnel within the system, overseeing venue scheduling for both external and internal usage
Requirements
- Some restaurant experience and interest in or knowledge of beer, wine, and liquor
- Ability to professionally represent hotel and restaurant
- Work from home may be approved after probationary period & achieved metrics
- Must be able to work nights and weekends as required by the business
- Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment is preferred
- Prior Sales experience
- High school graduate or GED. Some college or technical education preferred
- Standing or walking for long periods of time
- Climbing stairs on a regular basis
- Using stepladders
- Frequent bending and lifting weight up to forty pounds
- Fast paced physical environment
- Crowded physical proximity and conditions when managing events
Skills
- Excellent communication and interpersonal skills, including writing, proofreading and speaking skills
- Ability to manage multiple projects
- Highly organized and detail oriented
- Ability to accomplish projects with little supervision
- Exceptional customer service ethic and high expectations for quality
- Public relations skills
- POS experience
- Tripleseat or the like – Event coordination software
- Problem-solving or conflict management skills
- Collaborative team member
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Minimum of two years of hotel/restaurant/venue experience
Education Level
- High school graduate or GED
- Some college or technical education preferred
Salary/Compensations
- Base salary of $55,000
- Sales incentive based on contracted revenue & group satisfaction survey scores
Benefits
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
About the Company
- Alexa MGMT is a Texas-based hospitality management and development company known for crafting one-of-a-kind guest experiences across a collection of boutique hotels, restaurants, and gathering spaces.
- We partner with visionary owners and teams to bring distinctive properties to life—rooted in community, design, and exceptional service.