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About the Role

The Director of Special Events is responsible for shaping and executing the New Museum’s special event strategy, driving rental revenue, and identifying new opportunities for client development and event sponsorship, while maintaining strategic oversight of operational and administrative workflow. This role serves as a strategic sales leader, operational executive, and senior-level event producer, executing Special Events that advance the Museum’s financial and organizational goals.

Responsibilities

Lead the Museum’s event rental business, achieving annual rental targets.
Develop strategic plans to achieve event rental revenue goals and promoting revenue growth.
Manage all aspects of the event rental process, from lead generation and contract negotiation through event execution and follow-up.
Maintain rental policies, procedures, contracts, and operational standards.
Track rental revenue and expenses, and provide weekly financial reporting.
Develop annual event rental expense budget.
Assess and identify new leads and event rental opportunities, developing a robust roster of new and returning clients.
Ensure timely execution of communications to rental clients and leads.
Ensure rental programs align with Museum priorities, safety requirements, and visitor experience standards.
Develop outreach strategies, advertising campaigns, marketing materials, and sales collateral with the Department of External Affairs.
Identify opportunities for editorial placements, industry recognition, and media to highlight the Museum’s event spaces.
Identify emerging trends, technologies, partnerships, and opportunities within the cultural, nonprofit, hospitality, and corporate sectors.
Cultivate relationships with corporate clients, event planners, nonprofit organizations, production companies, and community partners.
Lead the production and execution of a minimum of 50 annual Special Events primarily onsite.
Manage Special Event production schedules, vendors, staffing, logistics, and onsite execution.
Partner closely with colleagues across departments to execute Special Events that advance programmatic and financial goals.
Secure strategic brand partnerships to support Special Event guest hospitality.
Oversee and manage the Special Events Coordinator.
Lead weekly cross-department operations meetings.
Oversee event calendars, scheduling systems, production documents, and institutional event communications.
Oversee the management and reporting of event-related data, client records, revenue tracking, and rental event sales/performance metrics.
Oversee Special Event and rental event software, advancing system use and training.

Requirements

12+ years of experience in event sales/venue rentals, event production, or hospitality-related fields, demonstrating success in planning, production, and management.
Outstanding organizational, communication, project management, and exceptional client relationship skills.
Experience preparing and managing budgets and financial reports.
Ability to work independently on several events simultaneously.
Demonstrated success in marketing and sales.
Excellent problem-solving skills, with the ability to prioritize and address issues quickly and efficiently.
Experience managing staff required.
Familiarity with a unionized environment preferred.
Proficiency in Microsoft Office and Tripleseat or comparable event management software required.
Experience with Raiser's Edge, ACME, Zkipster, Asana, or comparable platforms preferred.
Knowledge of museum environments preferred.
Knowledge of contemporary art a plus.
Availability to work a regular schedule of evenings, weekends, and early mornings.

Skills

Event sales
Venue rentals
Event production
Hospitality
Project management
Client relationship management
Budget management
Financial reporting
Marketing
Sales
Problem-solving
Staff management
Microsoft Office
Tripleseat
Raiser's Edge
ACME
Zkipster
Asana

Location

Onsite

Work Type

Full-Time

Experience Level

Director
Senior-level

Education Level

Bachelor’s degree required
Master’s degree preferred

Salary/Compensations

$100,000-$120,000.00

Benefits

Medical
Dental
Vision
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Employer funded Health Reimbursement Program through the Difference Card
Commuter Benefits Program through the Difference Card
Voluntary Short Term Disability Plan
Long-Term Disability
Life Insurance
Retirement Plan
Other voluntary benefits
15 days of paid time off
8 sick days
13 holidays

About the Company

The New Museum's mission is 'New Art, New Ideas.' Founded in 1977, the New Museum has been a leader among contemporary art museums for over 40 years and is among the most respected internationally for its risk-taking curatorial program.
The New Museum is a center for exhibitions, information, and documentation about living artists from around the world, focusing on emerging and under-recognized voices.
In 2007, the New Museum made history with the inauguration of its first permanent building at 235 Bowery designed by the Tokyo-based firm SANAA.
Since that time, over 4 million have visited or attended programs and events.
The Museum has 155 exhibitions featuring over 600 artists from 60+ countries in its galleries, as well as over 1,200 public programs.

Equal Opportunity

The New Museum of Contemporary Art believes that all persons are entitled to Equal Employment Opportunity and does not discriminate against its staff members or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job.
The New Museum provides reasonable accommodation to candidates with disabilities.
All candidates hired must be vaccinated with the COVID vaccine.