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About the Role
Upgrade is seeking a Partner Integrations Lead for its Home Improvement product platform. This role involves owning and driving key partner onboarding and API integrations across the loan application and origination lifecycle. The ideal candidate is self-motivated, technically adept, and skilled at bridging communication between external partners and internal engineering teams.
Responsibilities
- Act as the primary point of contact and partner-facing subject matter expert on the Home Improvement product platform, its API integration points, and the associated business and operations.
- Manage integrations for new partners and new product rollouts for existing partners, defining platform interactions and creating documentation for tracking integrations.
- Troubleshoot with partners during QA/UAT and post-live phases.
- Lead and facilitate cross-functional communication to ensure internal alignment and prioritization of partner integration projects and ongoing requests.
- Lead technical response for production incidents related to Home Improvement integrations, coordinating internal and external teams.
- Triage inbound defect reports by severity, reproduce issues in staging environments, and document root-cause hypotheses with supporting log evidence.
Requirements
- 6-7+ years of work experience preferred.
- Experience leading complex technical integrations.
- Specific expertise in RESTful API architecture, JSON/XML payload structures, and OAuth/API key authentication patterns.
- Subject matter expertise in the Home Improvement or a similar merchant financing space is ideal.
- Entrepreneurial, self-starter, and persistent attitude with the desire to go deep into details.
- Comfortable working in a startup culture and able to earn trust.
- Comfortable collaborating with all levels within the company and external partners.
- Comfortable in a flexible environment and experienced in project management across multiple departments.
Skills
- RESTful API architecture
- JSON/XML payload structures
- OAuth/API key authentication patterns
- Project management
Location
- SF
- Atlanta
Work Type
- Hybrid
Experience Level
- 6-7+ years
Education Level
- BA/BS degree in Business, Engineering, or equivalent
Benefits
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
About the Company
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- Since 2017, Upgrade has helped over 7.5 million customers access over $42 billion in consumer credit.
- The company focuses on improving customers' financial well-being by building products that put more money in their pocket and support their journey toward a better financial future.
- Upgrade is backed by prominent technology investors and was most recently valued at $7.3B.
- Upgrade is consistently recognized for its collaborative and inclusive culture, receiving accolades such as World’s Top Fintech Companies by CNBC, Best Places to Work by Built In and the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.