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About the Role

As a Neuroscience Specialist, you will engage healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This role enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. You will report directly to the Area Business Lead, coordinating with cross-functional colleagues and serving as the primary point of contact for HCP customers, addressing complex on-label information based on approved content.

Responsibilities

Personally engage customers through various virtual or digital tools.
Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
Ensure customer requests are met and solicit feedback on the quality of engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
Elevate opportunities and feedback to the Area Business Lead, including local market insights.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Action on insights collected from customer-facing roles to inform local strategy and business goals.
Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.

Requirements

Must have at least 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program.
Must have at least 3+ years of business-to-business (B2B) or equivalent outside sales experience, in regulated, clinical, or customer engagement experience.
Must have at least 2+ years of Clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities.
Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Demonstrates a strong commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Skills

Territory Analysis / Business Planning
Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget
Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan
Responds compliantly to competitive threats and opportunities
Educates office staff on payer guidelines and reimbursement procedures to increase pull through
Effectively utilizes promotional materials
Selling Skills, Engagement & Account Pull Through
Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately
Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call
Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders
Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs
Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition
Accountability for Results
Strategic Thinking & Problem Solving
Patient & Customer Centricity
Impactful Communication
Respectful Collaboration
Empowered Development

Location

Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Work Type

in-person
virtual
digital

Experience Level

2+ years of pharmaceutical or medical device sales experience
3+ years of business-to-business (B2B) or equivalent outside sales experience
2+ years of Clinical healthcare experience

Salary/Compensations

Minimum $107,362.00 - Maximum $166,750.00, plus incentive opportunity

Benefits

Comprehensive medical, dental, vision, prescription drug coverage
Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
A generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs

About the Company

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

Equal Opportunity

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com.