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About the Role
Preventive services are provided to families who have been impacted in the child welfare arena. A CPS investigation has taken place due to a child being at risk of harm, abuse or neglect. In efforts to avert a child’s removal from the home and/or to reunify the child back into the family environment, preventive services are mandated by Family First legislation to be provided to families in lieu of foster care placement.
Responsibilities
- Responsible for providing weekly home-based intervention services and strategies to families identified by Erie County Department of Social Services (ECDSS) to be at risk for child abuse/neglect.
- The Case Planner will be responsible for overseeing 12 cases (families) at any given time.
- Conduct assessments of ECDSS referred clients and evaluate for other needs that may affect the presenting problem.
- Establish and maintain a therapeutic relationship with the client.
- Teach strategies to families to mitigate family disruption and assess safety of children throughout the process.
- Collaborate with ECDSS and Community Partners to ensure effective service delivery.
- Maintain case files and meet contractual requirements.
- Document case progress notes in Connections, a NYS electronic case management system.
- Provide mandated preventive services, outreach, case planning, assessment, counseling, and face-to-face contact in the home.
- Participates in case conferences, service plan reviews, staff training, and court reports.
- Assist clients in developing measurable goals and individual service plans.
- Monitor client progress and provide direct assistance, as needed, to ensure intervention compliance.
- Advocacy with schools, courts, Erie County Department of Social Services (ECDSS), and other community resources and stakeholders.
Requirements
- Minimum BA/BS degree preferred in human services or related field.
- At least one year of experience in case management or implementing direct client services to multi-problem families.
- Working knowledge of computers and computer software (NYS CONNECTIONS A PLUS).
- Effective verbal and written communication skills.
- The ability to carry out assignments without direct supervision.
- Typing & Computer skills.
- Spanish speaking a plus.
- Valid Driver’s License, Car Insurance, and daily access to a vehicle.
- Ability to work flexible hours.
- Must be able to use Microsoft Office.
- Good interpersonal and empathy skills, along with the ability to relate well with clients, staff and others.
- Able to communicate a warm caring and non-judgmental approach to individuals and families.
Skills
- Case management
- Direct client services
- Computer software
- NYS CONNECTIONS
- Verbal communication
- Written communication
- Typing
- Computer skills
- Microsoft Office
- Interpersonal skills
- Empathy
- Client relations
- Staff relations
- Relating to others
Location
- Buffalo, NY
Work Type
- Full Time
- Home-based
Experience Level
- 1 year experience
Education Level
- BA/BS degree preferred in human services or related field
Salary/Compensations
- $44,012.80 Annualized
Benefits
- Company laptop
- Cell phone
About the Company
- Responsible for maintaining professional and positive relationships with referred families, ECDSS (CPS/CS) and community agencies.