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About the Role
Lyft is seeking entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry. This role focuses on the Trust and Safety platform, crucial for Lyft's global expansion and the development of a hybrid platform. You will partner with engineering, data science, design, and policy teams to redefine safety and ensure a trusted community for drivers and riders.
Responsibilities
- Design and build the future of the platform that supports Safety in our journey for global expansion, setting up an ambitious vision and roadmap.
- Partner directly with engineering, data science, ML, design, and research teams to develop safety solutions tailored to partners while maintaining a core platform.
- Partner with Policy and Support teams to develop solutions that provide a cohesive experience to Drivers and Riders.
- Represent Trust and Safety as the SME in all ongoing and new partnerships, ensuring all new requirements are captured and well understood.
- Conceptualize, manage and prioritize multiple projects for stakeholders.
- Define success metrics and drive data-informed decisions to ensure optimal prioritization.
Requirements
- 5+ years of experience in Product Management, with experience in Trust and Safety roles.
- Deep technical acumen, with experience delivering platform solutions that accelerate integrations with third parties.
- Experience leading a team of engineers and setting clear goals, strategies, and long-term roadmaps.
- Comfortable working in fast-moving, ambiguous environments where you shape solutions as much as implement them.
- Demonstrated impact working with internal and external partners, across cultures and working styles.
- Strong communication skills and intuition for communication strategy at every level.
- Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature.
Skills
- Product Management
- Trust and Safety
- Platform solutions
- Engineering
- Data Science
- ML
- Design
- Research
- Policy
- Support
- Communication strategy
Location
- San Francisco
- New York
Work Type
- Hybrid
- In-office (3 days per week)
- Remote (up to 4 weeks per year)
Experience Level
- 5+ years
Education Level
- Engineering or Computer Science Degree strongly preferred
Salary/Compensations
- $148,000 - $185,000
Benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off (salaried)
- 15 days paid time off (hourly)
- 18 weeks of paid parental leave
- Subsidized commuter benefits
- Monthly Lyft credits
- Complimentary Lyft Pink membership
About the Company
- Lyft connects people to transportation to change the way we live and get around our communities.
- Trust and Safety is at the core of Lyft’s business.
- Lyft’s global expansion and the development of a hybrid platform (with autonomous vehicles driving side by side to drivers) are a unique opportunity to help us redefine how we deliver in our promise of safety.
Equal Opportunity
- Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.