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About the Role

As a Product Management Intern with Seminaries & Institutes, you'll work side by side with an experienced Product Manager and the S&I analytics team to solve real product problems for the analytics tools that guide religious education worldwide. S&I serves youth and young adults around the world through seminary and institute classes. Leaders and field personnel rely on our Power BI products to understand enrollment, attendance, and student outcomes, and to decide where to focus their efforts. This is not shadowing or busywork. You'll own real responsibilities from day one and lead a meaningful project end to end, learning modern product management practices in a mission-driven environment.

Responsibilities

Create training materials, user guides, onboarding resources, and release communications.
Support training sessions, product demonstrations, and office hours.
Help field users understand reports, navigate new features, and interpret metrics.
Serve as a first point of contact for field questions, feedback, and support requests.
Interview users and gather feedback to understand their needs and pain points.
Write clear business requirements and user stories from what you learn.
Track enhancement requests, reported issues, and frequently asked questions.
Help manage and prioritize the backlog and coordinate with stakeholders.
Test new features and help prepare releases for launch.
Monitor product adoption, define success metrics, and recommend ways to improve engagement.
Use AI tools such as Microsoft Copilot daily to draft documentation, summarize user feedback, and analyze trends in support requests.
Explore AI features in Power BI, such as Copilot and natural-language Q&A, and evaluate how they could help field users.
Help prototype AI-assisted experiences, such as a support assistant for common report questions.

Requirements

Currently enrolled in school, or enrolled within the past 12 months.
Studying Information Systems, Business, Data Analytics, Communications, or a related field.
Clear written and verbal communication, including the ability to explain technical topics to non-technical users.
Strong organization and follow-through when managing multiple requests and deadlines.
Curiosity about data and comfort learning new tools quickly.
A service-oriented approach to supporting users.
Interest in a product management career.
Familiarity with Power BI or other reporting and dashboard tools.
Hands-on experience using AI tools (e.g., Copilot, ChatGPT, Claude) for writing, research, or analysis.
Experience creating training content, documentation, or how-to guides.
Exposure to agile practices or backlog tools (e.g., Azure DevOps, Jira, Microsoft Planner).
Experience with software testing or quality assurance.
Familiarity with Seminaries & Institutes programs.

Skills

Product management
AI tools
Microsoft Copilot
Power BI
Data analytics
User research
Requirements gathering
Prioritization
Success metrics
Testing
Release management
Training content creation
Documentation
Agile practices
Backlog management
Software testing
Quality assurance

Work Type

Internship

Experience Level

Intern

Benefits

A finished project on your resume.
Practical AI experience.
Product management fundamentals.
Power BI and data storytelling skills.
Mentorship and exposure.
Mission-driven impact.

About the Company

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work.
From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world.
They are literally working in His kingdom.

Equal Opportunity

Only members of the Church who are worthy of a temple recommend qualify for employment.
Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church.
The Church will make reasonable accommodations for qualified individuals with known disabilities.