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About the Role

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. We are looking for Operations Specialists to join our team to help deploy and retrieve our fleet of shared electric vehicles, support partnerships with cities, and manage battery operations. This is an exciting role where you will wear many hats to support the Lime team.

Responsibilities

Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
Interact with the local community to retrieve vehicles, critically assessing risk to not compromise safety and occasionally using de-escalation skills
Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
Maintain communication with the team including peers, shift lead, and manager
Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
Detect and report uncommon situations related to on-the-ground service and product
Occasionally assist customers in the field by providing support related to Lime vehicles
Follow established safety procedures to ensure Lime riders are on the safest vehicles
May operate a pallet jack or push cart on an as-needed basis
Additional job-related tasks as assigned

Requirements

Must be at least 21 years of age with a valid in-state driver license and clean driving record
Experience in a similar position with knowledge of the local geography
Ability to understand and communicate in English at a level sufficient to follow safety procedures, read and complete required documentation, utilize mobile applications and tools, and communicate effectively with supervisors and team members
Ability to drive large vans and work outdoors in all weather conditions
Ability to lift up to 65lbs on a frequent basis required
Knowledge of cell phone applications. iOS experience preferred
Ability to work various shifts including evenings and weekends
Experience safely operating a pallet jack or push cart
Strong problem-solving skills, with the ability to perform quick and efficient repairs
Self-motivated and the ability to work independently with minimal supervision
Strong organizational skills with the ability to manage daily tasks
A safety-oriented mindset, capable of conducting rigorous quality checks
Excellent communication skills with the ability to interact with team members, riders, and city officials

Skills

iOS experience preferred
Problem-solving
Repair
Organizational skills
Communication skills

Location

Warehouse-based

Work Type

Full-time
Onsite

Experience Level

Experience in a similar position

Benefits

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans.
Company-paid life and disability insurance
Company-funded mental health benefits
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options
Access to a Health Savings Account (HSA) with a monthly company contribution
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents
Fertility and family-forming benefits
Paid Time Off: Accrued vacation based on years of service, paid leave, and 10 company holidays
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities
A monthly phone allowance
Dedicated learning and development days
Access to perks including One Medical, Wellhub, and Headspace

About the Company

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.
A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership.

Equal Opportunity

Lime will consider for employment all qualified applicants, including those with arrest and conviction records, in a manner consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other applicable laws.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences.
If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.