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About the Role
This role is key in supporting the day-to-day operations of our financial processing team, managing and processing financial transactions with a focus on fees and associated charges. The ideal candidate will be detail-oriented, highly organized, and able to handle complex fee structures and payment reconciliations accurately and efficiently.
Responsibilities
- Accurately process and record all fee-related transactions, including client fees, service-based charges, and adjustments.
- Assist in the monthly fee run and collaborate with IT to ensure correct fee calculation and posting.
- Process accrued fees for transfer-out and estate settlement accounts.
- Ensure fees comply with company policies, client agreements, and regulatory guidelines.
- Reconcile daily, bi-weekly, and monthly fee transactions to ensure accuracy and identify discrepancies.
- Review debit balances from the monthly fee run and assist in resolution.
- Maintain and update fee schedules and structures in financial systems.
- Support continuous improvement of fee processing systems and workflows.
- Serve as a point of contact for internal Client Experience teams and vendors regarding fee-related inquiries.
- Investigate and respond to inquiries within agreed-upon service level agreements (SLAs).
- Address client and vendor concerns promptly and professionally, escalating issues when necessary.
- Investigate system-related issues and assist in logging support tickets.
- Ensure all fee processing activities comply with internal policies, industry standards, and regulatory requirements.
- Support internal and external audits by providing necessary documentation.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred. Equivalent work experience will be considered.
- 1-3 years of experience in financial operations, fee processing, billing, or a related role.
- Familiarity with financial systems, invoicing software, and accounting principles is preferred.
- Strong attention to detail and ability to work with complex data sets.
- Proficiency in Microsoft Excel and other office productivity tools.
- Familiarity with PureFacts / PureFees would be an asset.
- Excellent problem-solving and analytical skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong communication and interpersonal skills for effective interaction with clients, vendors, and internal teams.
Skills
- Microsoft Excel
- Financial systems
- Invoicing software
- Accounting principles
- Problem-solving
- Analytical skills
- Communication skills
- Interpersonal skills
- PureFacts / PureFees
Location
- Onsite
Work Type
- In-office
- Full-time
Experience Level
- 1-3 years
Education Level
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred
Salary/Compensations
- $34,320 to $58,500
Benefits
- Bonus program
- Health insurance coverage
- Wellness programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays
- Vacation time
- Modern HQ location within walking distance from Union Station
- Training Reimbursement
- Paid Professional Designations
- Employee Savings Plan (ESP)
- Corporate Discount Program
- Enhanced group benefits
- Parental Leave Top–up program
- Paid time off for Volunteering
About the Company
- CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms.
- Since 1965, we have consistently anticipated and responded to the changing needs of investors.
- We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.
- Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.
- Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.
- We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.
Equal Opportunity
- We are focused on building a diverse and inclusive workforce.
- CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities.