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About the Role
The Medical Assistant plays an important role in supporting high-quality, patient-centered care by assisting providers and the clinical team with both clinical and administrative responsibilities. The Medical Assistant helps ensure an efficient patient experience while maintaining a welcoming, professional, and organized clinical environment.
Responsibilities
- Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
- Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
- Support patient flow by preparing examination rooms and ensuring rooms are properly stocked and ready for use.
- Accurately document patient information in the electronic health record in accordance with established procedures.
- Assist with scheduling, referrals, follow-up activities, and other patient care coordination needs as assigned.
- Provide patients with instructions and information consistent with direction from the clinical team.
- Maintain appropriate infection prevention, safety, and confidentiality standards.
- Ensure medical supplies and clinical areas are appropriately maintained and organized.
- Collaborate with providers, nurses, and other members of the care team to support an efficient and positive patient experience.
- Facilitates patient care within different departments of SRH and outside agencies.
- Verifies all insurance and sets fees based on the sliding scale fee.
- Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
- Responsible for telephone and mail contact with patients.
- Assists with daily reception activities and ensuring that all processes needed for patient services are initiated.
- Provide basic instruction/health education to clarify provider instructions, procedures and referral needs.
- Perform other duties within the scope of the Medical Assistant/ Patient Representative role as assigned.
Requirements
- High school diploma or equivalent required.
- Strong communication, customer service, and organizational skills.
- Ability to work effectively within a multidisciplinary healthcare team.
- Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.
Skills
- Medical Assistant training program completion preferred.
- Previous Medical Assistant or related clinical experience preferred.
- National Medical Assistant certification preferred but not required, unless otherwise specified for the position.
Location
- Brentwood, NY
Work Type
- Full-Time
Education Level
- High school diploma or equivalent required.
- Completion of a Medical Assistant training program preferred.
Salary/Compensations
- Medical Assistant: $20.50 to $23.56 per hour
- Certified Medical Assistant: $22.00 to $25.47 per hour
About the Company
- Sun River Health has a rich history of providing quality, affordable health care to communities in need.
- Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community.
- With the help of a small federal grant, the first Sun River Health site opened its doors in 1975.
- Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City, and Long Island.
- Our exceptional primary care practitioners, specialists, and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay.
- In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral, and social support services in New York City.
- This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.
- At Sun River Health, we believe in fostering a culture of wellness, inclusivity, and recognition.
- Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement.
- We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership, and community spirit.
- We are committed to creating a supportive and collaborative work environment where all team members can thrive.
- Our values of respect, integrity, and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.
- Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
- Professional Growth: We provide opportunities for career advancement and professional development.
- Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
- Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.
- Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975.
- We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.