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About the Role

This is a senior, hands-on role focused on defining and executing the testing strategy for a SaaS platform. You will be responsible for ensuring release readiness, building automated tests, and working closely with engineering teams to maintain quality. The role involves significant autonomy in deciding testing priorities and approaches, with a direct impact on helping families access essential benefits.

Responsibilities

Develop and implement test strategies and automation.
Determine product vulnerabilities and prioritize testing efforts.
Build end-to-end journeys, smoke suites, and integration tests.
Select and manage tools within GitHub Actions.
Provide clear "ready / not ready" assessments for releases, detailing test results and coverage.
Create plain-language summaries of verification for non-technical stakeholders.
Collaborate with customer-facing teams to test features during development.
Establish and coach teams on a shared definition of "done".
Conduct functional, regression, and accessibility testing across various platforms.
Test APIs, asynchronous flows, and contract integrations with external systems.
Ensure system resilience against dependency failures.
Develop evaluation suites for AI chatbots and assistants, including testing guardrails.
Utilize AI tools for test creation, maintenance, and triage.
Generate realistic test data while adhering to strict data protection rules.
Assist in identifying and resolving security vulnerabilities.

Requirements

5+ years in quality, test, or software engineering with self-written automation.
Experience running automation in CI and having it maintained by other engineers.
Proven ability to build a test practice from a low baseline, including tool selection and initial suite development.
Proficiency in writing test code in Python or TypeScript for API, browser, and pipeline testing.
Experience with headless browser runs and integration tests for dependency failures.
Experience testing complex business rules by understanding policies and identifying gaps.
Experience as the sole quality representative across multiple teams, setting priorities independently.
Ability to provide clear written updates to both technical and non-technical audiences.
Confidence to challenge deadlines with factual evidence.

Skills

Test strategy
Test automation
End-to-end testing
Smoke testing
Integration testing
API testing
Accessibility testing
Contract testing
AI chatbot testing
Test data management
Security vulnerability testing
Python
TypeScript
CI/CD (GitHub Actions)
Headless browser testing

Location

Remote (U.S.)

Work Type

Fully remote
Full-time
Permanent
40 hours a week

Experience Level

Senior

Salary/Compensations

Competitive USD compensation

Benefits

Live collaboration during U.S. business hours
Engineering buddy for setup
Direct impact on helping families access benefits

About the Company

Fast-growing, venture-backed SaaS company.
Helps frontline workers access benefits like childcare, elder care, and nutrition assistance.
Uses an AI-powered platform to connect employees to government programs.
Trusted by major retailers, healthcare providers, and Fortune 500 companies.
Operates in regulated environments.
Fully remote team with a mission-driven and pragmatic culture.
Strong enterprise backing and clear expansion path.
Building tools to help states manage Medicaid coverage changes starting January 1, 2027.