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About the Role
The Birthday Party Assistant supports the 92NY Party Supervisor by managing inquiries, scheduling, and bookings for birthday parties.
Responsibilities
- Respond to all phone and email party inquiries and guide potential customers through offerings.
- Follow up on patron email responses.
- Book parties and process payments using the calendar and Traction Rec system.
- Schedule and conduct birthday party tours, explaining venue and facility options.
- Maintain an organized, web-based booking process for all birthday party venues and rooms.
- Support the Party Supervisor in responding to inquiries.
- Set up weekly party schedules and signs.
- Maintain the party instructor coach contact list.
- Manage party favors.
- Set up weekly memos for party instructors.
- Help manage bookings and payments through Traction Rec.
Requirements
- HS Diploma; Bachelor’s preferred.
- Experience with professional event and/or birthday party planning.
- Administrative experience required.
- Knowledge, expertise, and efficiency in explaining and selling birthday party packages.
- Strong proficiency in Microsoft Word, Excel, Outlook.
- Excellent verbal, written communication, and presentation skills.
- Ability to multitask and be extremely detail-oriented.
- Strong organizational skills with high volumes of data.
- Ability to communicate well and effectively with other members of the Party Team.
- Forward a resume and a cover letter with salary requirements.
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Salesforce (training provided)
- Traction Rec system (training provided)
- Event planning
- Birthday party planning
- Administrative support
- Customer service
- Communication
- Presentation
- Multitasking
- Detail-oriented
- Organization
- Data management
Work Type
- Part-time
Experience Level
- Entry level
Education Level
- High School Diploma
- Bachelor's Degree
Salary/Compensations
- $23 - $26/hour
About the Company
- 92NY