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About the Role
The Manager, Research & Insights is responsible for executing research initiatives, developing and maintaining proprietary models, ensuring legal compliance, and managing the overall research plan. This position manages all stages of performance research projects, from problem definition to presenting insights across the organization. Additionally, this role spearheads the creation and maintenance of internal analytics tools to deliver actionable data and promotes user adoption through training and best practices.
Responsibilities
- Manages business intelligence/performance research function areas, including planned annual programs: Property Retail Snapshot, Quarterly Board Reporting, ICSC Reporting, Competitive Insights and ad hoc retail, office, residential and industrial custom research.
- Develop, manage and implement self-service tools: Design, build, and manage a suite of self-service research and analytics tools, dashboards, and reports.
- Conduct complex performance research analysis and develop insights for retail and office that help inform decision-making by key stakeholder groups.
- Serve as a subject matter expert, providing training and support to internal teams on how to effectively use the insights tools.
- Responsible for developing and communicating in-depth analysis of sales trends, category mix insights.
- Ensure the integrity and reliability of the data feeding into the tools.
- Manages the backlog and roadmap for self-serve tools.
- Maintain ongoing contact with peers within other CF groups and properties for knowledge sharing and enterprise standards in research.
- Contribute to maintenance of the research library and dissemination of research materials.
- Ability to story tell and communicate consumer research insights through presentations and written reports to an executive audience, and external audiences in the industry.
Requirements
- Post-secondary education in Business, Social Science, Statistics, Marketing/Market/Consumer Research or equivalent work experience.
- Minimum 5 years progressive experience in business, social science and/or marketing research environment and/or project management or equivalent related field.
- Experience negotiating with external suppliers and managing budgets.
- Intermediate/Expert in Microsoft Office (Word, Excel, and PowerPoint).
- Real Estate (Retail, Office) industry intelligence knowledge preferred.
- AI Proficiency: Demonstrated experience using LLMs (specifically Google Gemini) for data analysis, code generation, and workflow automation.
Skills
- Superior analytical ability, applied in a consumer research environment with demonstrated discipline and detail orientation.
- Solid knowledge of analytical tools, multivariate analysis, techniques and presentation skills.
- Superior interpersonal and communication skills, enabling communication within and between research suppliers and internal departments.
- Demonstrated capacity to manage multiple projects simultaneously in a demanding environment.
- Thorough understanding of qualitative and quantitative research methodologies.
- Excellent storytelling, presentation, report writing and communication skills.
- Data Analysis, modelling and forecasting
- A self-starter proactive team player with strong organizational and prioritization skills.
- Strong customer service orientation, analytical and research skills.
- Strong knowledge of Research software/tools: Data Prep tools (Alteryx), Data visualization (Tableau, Power BI), Google Gemini
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum 5 years progressive experience
Education Level
- Post-secondary education in Business, Social Science, Statistics, Marketing/Market/Consumer Research or equivalent work experience
Salary/Compensations
- $81,433 to $108,577
Benefits
- Competitive total rewards package
- Performance-based incentive plan
- Comprehensive pension and benefits plan
- Paid time off including vacation, well-being & volunteer days
- Support for continued growth and development
About the Company
- Cadillac Fairview has been transforming communities for over 50 years.
- We are building leaders at all levels.
- We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.
- We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.
- Our everyday actions and critical business decisions are guided by our CF Values: Aim Higher, Own Your Expertise, Collaborate Effectively, Engage with Empathy, Embrace Change.
- Join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.
Equal Opportunity
- CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.
- If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.
- CF may use artificial intelligence (AI) technology, alongside human review, to assist in screening and assessing applicants for this position.