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About the Role
Project FoodBox is seeking a full-time Bilingual Community Navigator to engage directly with community members in the Bronx. This role involves representing the company at events, guiding individuals through screening and eligibility assessments, and connecting them to necessary services. The position requires strong communication, attention to detail, and the ability to work effectively with diverse populations in a fast-paced healthcare setting.
Responsibilities
- Represent Project FoodBox at community, outreach, and partner events throughout your territory
- Engage Medicaid members, build trust, and explain the screening and navigation process clearly
- Complete member screenings and eligibility assessments according to program requirements
- Identify member needs, complete referrals, and navigate eligible members to the right services
- Document screenings, assessments, referrals, and outcomes accurately in HubSpot and required systems, following all privacy and program requirements
- Pass potential partnership opportunities to the team for follow-up
- Provide additional field coverage for larger or priority events when needed
Requirements
- Bilingual in English and Spanish, with the ability to communicate effectively with Spanish-speaking members and community partners
- Ability to learn and follow Medicaid and Social Care Network program requirements
- Accuracy and consistency in documentation, including handling sensitive member information
- Comfort working independently in the field and traveling throughout the assigned territory
- Experience in community outreach, healthcare navigation, Medicaid programs, or social services (Preferred)
- HubSpot or CRM experience (Preferred)
Skills
- Communication skills
- Attention to detail
- Ability to work effectively with diverse populations
- Bilingual (English/Spanish)
- Documentation
- HubSpot
- CRM
Location
- Bronx
Work Type
- Full-time
- Field-based
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $27 hourly
Benefits
- PTO accrued based on hours worked
- Paid sick leave
- Weekly food box for employees within delivery zones
- 401(k) retirement plan with company match
About the Company
- Project FoodBox is a Food as Medicine company working with health plans, community organizations, and local farms to deliver medically tailored groceries to people living with chronic conditions and communities facing food insecurity across California and New York.
- Since 2020, they have delivered nearly 10 million boxes — over 250 million pounds of fresh food.
- The company is scaling fast and building the systems, processes, and infrastructure to support national growth.
Equal Opportunity
- We provide reasonable accommodations for applicants with disabilities throughout the application and interview process. To request, please contact hiring@projectfoodbox.org.