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About the Role
VML is seeking an exceptional Group Account Director to lead and grow the Volkswagen account within the Type1 team. This senior leadership role focuses on brand strategy and social media, driving impactful work and serving as the primary client partner.
Responsibilities
- Own and nurture senior client relationships, acting as a strategic partner and trusted advisor.
- Build deep, long-term connections rooted in transparency, proactive thinking, and a commitment to exceptional work.
- Navigate complex client structures, influencing decisions and aligning stakeholders.
- Identify and act on organic growth opportunities, developing scopes of work.
- Lead the strategic development of integrated brand campaigns and social programmes.
- Champion a deep understanding of the Volkswagen brand, ensuring consistency across all touchpoints.
- Stay ahead of social platform trends, audience behaviours, and emerging formats.
- Partner closely with strategy, creative, and production teams to shape work.
- Lead, inspire, and mentor a high-performing account team, fostering ambition, accountability, and collaboration.
- Set a clear vision for the team, ensuring everyone understands their role.
- Act as a calm, decisive problem-solver when challenges arise.
- Champion a positive, inclusive team culture.
- Oversee project delivery across brand and social workstreams, ensuring work is on time, on budget, and exceeds expectations.
- Maintain sharp financial management across the account, including forecasting, resource planning, and profitability.
- Establish and uphold best-in-class processes for briefing, approvals, and client communication.
Requirements
- 8+ years of account management experience, with a significant portion at Director level within an agency environment.
- Proven track record leading large-scale brand and social accounts, ideally within automotive, mobility, or similarly complex consumer categories.
- Demonstrable experience building senior client relationships and growing accounts.
- Strong commercial mind, understanding how great work drives business results.
- Deep expertise in social media strategy and content across platforms including Instagram, TikTok, YouTube, Facebook, and LinkedIn.
- Outstanding communication, presentation, and storytelling skills.
- Natural problem-solver with a solutions-first mindset, capable of navigating ambiguity.
- Experience working within a matrixed, multi-agency environment is highly desirable.
Skills
- Brand strategy
- Social media strategy
- Client relationship management
- Team leadership
- Financial management
- Project management
- Communication
- Presentation
- Storytelling
- Problem-solving
Location
- Kansas City
- New York
- Detroit
- London
- São Paulo
- Shanghai
- Singapore
- Sydney
Work Type
- Hybrid
Experience Level
- Director level
- 8+ years
Salary/Compensations
- $90,000—$140,000 CAD
About the Company
- VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
- VML is celebrated for its innovative and human first, award-winning work for blue chip client partners.
- VML's global network is powered by 26,000 talented people across 55+ markets.
- WPP is the trusted growth partner for the world’s leading brands.
- Type1 is a fully-integrated, dedicated super team made-up of talented people from VML, built exclusively for Volkswagen.
Equal Opportunity
- WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.