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About the Role
The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location’s sales goals. This role requires a result-oriented manager to recruit, train and develop a top-notch sales force, with proven experience in One-Call-Close.
Responsibilities
- Develop, coach, mentor, and support sales activities to ensure monthly sales objectives are met and exceeded.
- Recruit, train, develop, and motivate sales talent to achieve and exceed sales goals.
- Assist sales processes by calling leads, setting appointments, and contributing to sales targets.
- Act as a resource for sales opportunities, proposals, closing techniques, marketing plans, and community relations.
- Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies.
- Design and recommend sales strategies, target segments, promotions, and programs.
- Coach and mentor on field sales concepts, techniques, practices, and procedures.
- Coordinate and lead regularly scheduled meetings to ensure the sales team is motivated and on target.
- Comply with Funeral Industry (Cremation) State and Federal Laws.
- Perform other responsibilities as needed.
Requirements
- Bachelor’s degree and/or 5 years equivalent managerial experience required, field sales preferred.
- Funeral Director License only in specific states.
- At least 2 years of managerial experience or 5 years of industry experience.
- Strong communication (verbal and written), interpersonal, and time management skills.
- Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
- Strong business acumen and knowledge of sales techniques required.
- Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills.
- Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives.
- High level of compassion and integrity.
- Problem-solving skills.
- Ability to multi-task and set priorities.
- Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location’s performance.
- Work indoors and outdoors during all seasons and weather conditions.
- Limited amount of local and/or multiple location traveling required.
- Business Professional Dress is required when in contact with families.
- Frequent, continuous periods of time standing, up to 6 hours per day.
- Sitting continuously for many hours per day, up to 6 hours per day.
- Climbing stairs to access buildings frequently.
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
- Move, push and pull up to 25 lbs.
- Operations hours are Monday to Friday, 8:00 AM to 5:00 PM.
- Travel up to 10%.
Skills
- One-Call-Close
- Communication (verbal and written)
- Interpersonal skills
- Time management skills
- Multitasking
- Business acumen
- Sales techniques
- Problem solving
- Negotiation
- Coaching
- Mentoring
- People management
- Presentation skills
- Influencing
- Compassion
- Integrity
- Financial report analysis
Location
- US-NC - Raleigh
- 27616
Work Type
- Full-time
- Local and/or multiple location traveling required
- Travel up to 10%
Experience Level
- At least 2 years of managerial experience
- 5 years of industry experience
Education Level
- Bachelor’s degree
- Funeral Director License
Benefits
- 401(k)
- Health insurance
- Health savings account
- Professional development assistance
- Referral program
- Retirement plan
About the Company
- Our associates celebrate lives. We celebrate our associates.