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About the Role
The Analyst, Workday is responsible for supporting the Director HR Technology and cross-functional leads by serving as a technical/functional resource for the Workday platform, including configuration, administration, and ensuring compliance with system process standards and documentation.
Responsibilities
- Act as technical support for advanced Workday report writing.
- Analyze and troubleshoot Workday related issues through root-cause analysis and resolve as necessary.
- Provide support to internal users.
- Assist with testing new business processes, system modifications, and updates.
- Collaborate and support functional leads with escalated support issues.
- Monitor and track progress on Workday support requests.
- Identify opportunities to streamline and automate work.
- Create and maintain detailed testing documentation and training materials.
- Participate in HR special projects.
Requirements
- 1+ years of hands-on experience supporting, configuring, or administering Workday HCM.
- Strong knowledge of Workday HCM configuration, business processes, and security, with experience in at least one additional module: Benefits, Payroll, Recruiting, Advanced Compensation, or Talent.
- Solid understanding of HR functions, processes, and systems, with the ability to identify opportunities for improvement.
- Strong analytical, troubleshooting, and problem-solving skills.
- Experience gathering business requirements, conducting gap analyses, mapping processes, and documenting system enhancements.
- Familiarity with SQL and relational databases.
- Excellent communication, organizational, and collaboration skills.
- Strong attention to detail and the ability to manage multiple priorities.
- Proactive, adaptable, and eager to learn.
- Ability to thrive in a fast-paced, collaborative environment.
Skills
- Workday HCM
- Workday Payroll
- Workday Benefits
- Workday Absence
- Workday Recruiting
- Workday Talent
- Workday Advanced Compensation
- Workday Time Tracking
- SQL
- Relational databases
Location
- Toronto, ON
Work Type
- Onsite
- 5 days per week
Experience Level
- 1+ years
Education Level
- Bachelor’s degree or relevant certification in Human Resources, Information Systems, Business, or a related field.
Salary/Compensations
- $65,000 - $80,000 CAD
Benefits
- Comprehensive global paid parental leave program
- Free telemedicine
- Mental wellness support
About the Company
- Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
- RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®.
- Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
- RBI is committed to growing its brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support.
- Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Equal Opportunity
- Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.
- RBI's policy applies to all terms and conditions of employment.
- Accommodation is available for applicants with disabilities upon request.