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About the Role
Site Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and their employees. This role involves day-to-day leadership and supervision of a portfolio of customer accounts.
Responsibilities
- Ensure quality services are provided to meet customer expectations and contract requirements.
- Supervise, train, coach, mentor, and lead assigned security personnel.
- Manage scheduling and overtime for staff.
- Review daily logs and incident reports.
- Develop staff through training and performance management.
- Assist in monitoring and developing staff performance, including evaluations and disciplinary actions.
- Maintain accurate timekeeping systems and records.
- Respond immediately to emergencies and issues.
- Coordinate emergency response and action planning.
- Maintain availability to assigned portfolio of accounts.
- Initiate preliminary investigations into incidents.
- Prepare reports on accidents, incidents, and suspicious activities.
- Prepare required weekly, bi-weekly, and monthly manager reports.
- Assist in procuring and maintaining uniforms and equipment.
Requirements
- Must possess a state or municipality mandated security officer license.
- 1-3+ years of civilian law enforcement or private or corporate security experience.
- 2-4+ years of military experience with a favorable discharge.
- Must have reliable means of communication and transportation.
- Must have a security guard license or be able to obtain one within an acceptable period.
- Ability to work in a fast-paced, customer service environment.
Skills
- Strong interpersonal communication skills.
- Excellent time management skills.
- Ability to prioritize and problem-solve.
- Good computer skills including Microsoft Office.
Location
- Various customer locations
Work Type
- Full-time
Experience Level
- 1-3+ years civilian law enforcement or private or corporate security experience
- 2-4+ years military experience
Salary/Compensations
- $35.00/Hr
Benefits
- Health & welfare
- Dental
- Vision
- Sick leave
- Vacation
- 401K enrollment
About the Company
- Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States.
- We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.
- Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of our belief.
- We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.