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About the Role
Pinpoint is seeking a Head of Data to own the future direction of its data platform. This role involves setting data strategy, working across departments to ensure data quality and accessibility, and leading a new customer-facing data initiative. The ideal candidate will be a self-starter who can build and implement data solutions independently.
Responsibilities
- Set the data strategy and guidelines for data usage across the company.
- Serve as the primary data resource for senior leadership, shaping and validating ideas with data.
- Own the data for a new customer-facing initiative, ensuring necessary data is captured and integrated.
- Collaborate with product managers to provide tooling for product usage data and ensure proper data capture.
- Deliver clear and simple data views for Customer Success, Sales, and Marketing.
- Manage the customer intelligence platform and RecTrends, our public benchmarking site, end-to-end.
- Oversee the data pipeline from source to insight, ensuring monitoring, documentation, and data quality for AI tools.
- Develop machine learning benchmarks from customer data with the AI engineering team over time.
Requirements
- Ownership of data strategy or a complete data function, preferably in B2B SaaS.
- Experience designing and building a data stack in a lean team.
- Expert SQL and data modeling (Dataform or dbt).
- Strong Python skills with code managed in version control.
- Extensive experience with BigQuery or similar cloud warehouses (e.g., Snowflake) and modern ELT.
- Ability to select tools based on merit, cost, and maintainability.
- Proven track record of creating data products used by non-technical teams.
- Experience translating raw product usage data into actionable metrics.
- Commercial judgment connecting data work to revenue, retention, and strategy.
- Ability to provide clear explanations to senior leaders and non-technical teams.
- Daily use of LLMs and agentic tools, with the technical depth to ensure data safety and reliability.
Skills
- SQL
- Data Modeling
- Dataform
- dbt
- Python
- Version Control
- BigQuery
- Snowflake
- ELT
- Data Products
- LLMs
- Agentic Tools
- ML
- Statistical Modelling
- Event Streaming
- Pub/Sub
- Kafka
- Vertex AI
- Fivetran
- Hightouch
- Segment
- PostHog
Location
- United Kingdom
- Remote (UK hours)
- London (for meetups)
Work Type
- Full Time
- Remote
Experience Level
- Head of Data
- First data leader
Benefits
- Comprehensive healthcare (medical, dental, vision)
- Unlimited holidays
- Unlimited mental health support via Spill
- Retirement contributions (401k or pension)
- Remote first work environment
- Equity with real upside
- Fully paid parental leave (up to 16 weeks)
- Learning budget
About the Company
- Pinpoint builds and sells software for in-house recruitment teams.
- The company has approximately 100 employees across the UK and US.
- Pinpoint has a mature product, strong product-market fit, and satisfied customers.
- The data platform runs on Google Cloud Platform and supports internal tooling, reporting, and customer-facing resources like RecTrends.