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About the Role
Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.
Responsibilities
- Clean public and employee restrooms and showers
- Clean glass in public and employee areas
- Clean floor surfaces using designated chemicals, supplies, and equipment
- Dust surfaces in assigned area
- Empty trash containers, ashtrays, and ash urns into proper containers
- Inspect furniture for damages and report them
- Clean and maintain lights
- Post caution signs when necessary
- Contact other departments for urgent repairs
- Respond promptly to guest and department requests
- Identify and report maintenance issues
- Follow all company and safety/security policies and procedures
- Report maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Properly store flammable materials
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Welcome and acknowledge guests according to company standards
- Anticipate and address guests’ service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
- Push and pull work-related machinery over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Visually inspect tools, equipment, or machines
- Grasp, turn, and manipulate objects of varying size and weight
- Move through narrow, confined, or elevated spaces
- Move up and down a ladder
- Stand, sit, kneel, or walk for an extended period across an entire work shift
- Perform other reasonable job duties as requested by Supervisors
Requirements
- No high school diploma or G.E.D. equivalent required
- No related work experience required
- No supervisory experience required
- No certifications required
Skills
- Ability to push and pull work-related machinery over sloping and uneven surfaces
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Ability to visually inspect tools, equipment, or machines
- Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Ability to move through narrow, confined, or elevated spaces
- Ability to move up and down a ladder
- Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
- Clear and professional communication
Experience Level
- No related work experience required
- No supervisory experience required
Education Level
- No high school diploma or G.E.D. equivalent required
About the Company
- W Hotels’ mission is to Ignite Curiosity, Expand Worlds.
- W Hotels is a place to experience life.
- W Hotels is here to open doors and open minds.
- W Hotels is constantly inspired by new faces and new experiences.
- A tuned-in, up-for-anything spirit is at the core of W Hotels.
- W Hotels is renowned for reinventing the norms of luxury around the globe.
- Whatever/Whenever is the culture and service philosophy that brings guests’ passions to life.
- W Hotels is for individuals who are original, innovative, and always looking towards the future of what’s possible.
- In joining W Hotels, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- Marriott International actively fosters an environment where the unique backgrounds of associates are valued and celebrated.
- The greatest strength lies in the rich blend of culture, talent, and experiences of associates.
- Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.