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About the Role
Everyday Coffee Company is a fast-growing QSR brand seeking a Restaurant Manager Trainer to provide immersive entry-level training for new managers. This role focuses on building mastery of brand standards, food safety, operational systems, and leadership skills. The trainer will act as both instructor and coach, ensuring consistent execution and supporting new unit growth through hands-on training and train-the-trainer methods. The ideal candidate is passionate about teaching and motivating adult learners in a fast-paced, travel-heavy environment.
Responsibilities
- Facilitate instructor-led, hands-on training for Restaurant Managers.
- Implement and uphold sustainable training systems to support national growth.
- Deliver training focused on brand standards, recipes, beverage and bakery execution, POS operations, franchisee systems, opening/closing procedures, and food safety.
- Lead teach-backs, practice sessions, and skills assessments.
- Create an engaging and supportive learning environment for adult learners.
- Provide guidance, coaching, and real-time feedback to Restaurant Managers.
- Confirm knowledge retention and adapt facilitation methods as needed.
- Identify skill gaps and provide actionable recommendations.
- Reinforce confidence, accountability, and model leadership behaviors.
- Support managers transitioning from learning to execution.
- Develop and maintain in-depth knowledge of brand standards, operational systems, menu items, and food safety.
- Train Restaurant Managers on franchisee systems including scheduling, labor tools, inventory management, POS setup, and payroll.
- Reinforce how systems connect from hiring through payroll and operations.
- Execute training curriculum as designed by the National Training team.
- Ensure consistent delivery of training across all cohorts.
- Maintain training materials, job aids, and equipment readiness.
- Identify opportunities to improve training effectiveness, learner retention, and experience.
- Share best practices and insights with Training, Operations, and People teams.
- Work closely with the National Training Manager to support curriculum execution and updates.
- Align training with field expectations by working with Operations leaders.
- Support growth, compliance, and team readiness by collaborating with the People Team.
- Support the formal transition from training into the New Restaurant Opening (NRO) phase.
Requirements
- 5+ years of professional training experience in a multi-unit environment.
- Experience in QSR, fast casual, foodservice operations, or high-volume retail or hospitality required.
- Previous operations experience as a Restaurant Manager, or above-restaurant leader in QSR, retail, or hospitality is a plus.
- Program design, improvement, and rollout are strongly preferred.
- Must have expertise in training, adult learner theory, coaching, and leadership development.
- Ability to train diverse audiences in dynamic retail and lab environments.
- Strong communication, facilitation, and relationship-building skills.
- Organized, adaptable, and able to execute in a fast-growing, changing business model.
- Training certification NRF RISE Up or equivalent is a plus.
- Standing and walking for extended periods during training sessions.
- Repetitive motion including bending, reaching, and stooping.
- Ability to demonstrate product and equipment procedures.
- Lifting items up to 30 lbs unassisted (if applicable).
- Working in a restaurant or training lab environment.
Skills
- Training delivery and facilitation
- Coaching and support
- Skill development
- Brand, systems, and standards mastery
- Program consistency and continuous improvement
- Cross-functional collaboration
- Adult learner theory
- Leadership development
- Communication
- Facilitation
- Relationship-building
- Organization
- Adaptability
- Execution
- Problem-solving
- Project management
- Brand stewardship
- Standards enforcement
- Presentation skills
- Public speaking skills
- Learning agility
- Balancing multiple priorities
Location
- Austin, TX
Work Type
- Full-Time
- Travel-heavy
Experience Level
- 5+ years professional training in multi-unit environment
- Previous operations experience as a Restaurant Manager, or above-restaurant leader
- Expertise in training, adult learner theory, coaching, and leadership development
Education Level
- Serv-Safe certification (recertifying)
Salary/Compensations
- Competitive salary based on experience
Benefits
- Bonus eligibility
- 401(k)
- Medical, Dental, Vision Insurance
- Paid Time Off
- Growth and leadership development opportunities
- Opportunity to help build and shape a best-in-class national training program
About the Company
- Everyday Coffee Company is a fast-growing QSR brand operating inside major big-box retailers with rapid nationwide expansion.
- Committed to delivering consistent, high-quality training that drives operational excellence, guest satisfaction, and brand consistency at scale.