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About the Role

Clio is seeking a Director of Enterprise Revenue Operations to scale and mature the Enterprise Go-To-Market motion end-to-end. This is a builder role responsible for establishing the operational infrastructure, processes, and team to power Clio's enterprise segment, reporting to the VP of Revenue Operations and partnering with the SVP of Enterprise.

Responsibilities

Build and lead the Enterprise Revenue Operations team, covering Sales, CS Operations and Analytics.
Partner with the SVP of Enterprise to design and execute GTM strategies that enable the enterprise segment to scale.
Establish enterprise sales processes, operating cadences, and Rules of Engagement, and work with enablement to operationalize programs that equip GTM teams to execute across the full customer lifecycle.
Own enterprise post-sales operations, ensuring onboarding, adoption, renewal, expansion and professional services processes are built for enterprise complexity and scale.
Ensure enterprise tooling integrates into Clio's core tech stack, partnering with the Director of GTM Applications and SMB Revenue Operations leadership team.
Partner with Product, Product Marketing and Enterprise leadership to operationalize GTM strategies across Clio’s suite including Vincent and Clio Operate.
Ensure pricing, packaging and sales motions support enterprise buyers adopting multiple products across the customer lifecycle.
Develop operational frameworks that support cross-sell and expansion within complex enterprise environments.
Own pipeline and ARR forecasting across the enterprise segment, establishing the methodology and cadences that give leadership visibility into risk and upside.
Lead territory design, segmentation, quota allocation, and capacity planning, translating growth targets into actionable coverage models.
Own incentive compensation design in partnership with the Director of Compensation for the enterprise GTM organization, partnering with Finance and HR to ensure plans drive the right behaviors.
Lead QBRs, MBRs and executive reporting, translating performance data into clear insights and recommendations for senior leadership.
Define how GTM metrics are measured, distributed, and actioned across the enterprise segment; covering pipeline health, conversion, retention, expansion, and efficiency.
Partner with Data & Finance to maintain clean, consistent GTM data infrastructure and support board-level reporting.
Own analytics and build the analytics muscle for Enterprise.

Requirements

Bachelor's degree; MBA preferred.
7+ years as a Senior Manager of RevOps or 3+ years as a Director of RevOps in a B2B SaaS environment.
Experience building or scaling Enterprise GTM operations, ideally in a company moving upmarket.
Management experience required — 3+ direct reports.
Strong analytical skills with the ability to translate complex data into clear recommendations for senior leadership.
Comfortable in a matrix environment — influencing without direct authority across multiple functional teams.
Roll-up-your-sleeves mentality — this is a builder role, not a manager-only role.
Proficiency with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms, and familiarity with Professional Services Automation (PSA) and Customer Success platforms.
Ability to travel to or within Canada one week per quarter.

Skills

Salesforce
SalesLoft
Gong
CPQ platforms
Professional Services Automation (PSA)
Customer Success platforms

Location

Toronto
Calgary
Vancouver
Remote (US)
Remote (Canada, excluding Quebec)

Work Type

Remote
Hybrid

Experience Level

Director
Senior Manager

Education Level

Bachelor's degree
MBA preferred

Salary/Compensations

$220,400 to $330,600 (OTE)

Benefits

Competitive, equitable salary
Top-tier health benefits, dental, and vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Revenue Operations has one job—to drive growth by accelerating our revenue-generating teams. We directly support Sales, Marketing, and Customer Success by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Equal Opportunity

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.