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About the Role

The Sr. Incoming Quality (IQ) Tech is responsible for data verification, technician training, project coordination, and leading or participating in departmental/plant projects to improve efficiency or support manufacturing. This role serves as a primary subject matter expert during internal and external audits, ensuring timely testing of commodities per applicable specifications.

Responsibilities

Manage workload demands to ensure the timely flow of production material through technician scheduling of testing and material sampling.
Document non-conforming material results through laboratory investigations and assist in generating Supplier Corrective Action Requests (SCARs).
Train incoming quality technicians as needed or directed.
Perform the function of the IQ records coordinator, ensuring area documentation is generated, filed, and stored according to department standards.
Ensure material release against required specification requirements and perform data verification by reviewing completed testing documentation.
Assist with validation of new instrumentation and/or software updates.
Perform measurements using various laboratory tools including calipers, rulers, and instrumentation.
Adhere to cGMP's, SOP's and plant policies/guidelines.
Work effectively to resolve issues with documentation provided by suppliers.
Maintain all Incoming Quality training modules, act as Qualified Fellow Employee (QFE), and perform periodic reviews and updates to training materials and Standard Operating Procedures (SOPs).
Perform special testing (TSR’s), special projects, and operate laboratory equipment.
Perform other duties as assigned or required.

Requirements

Must demonstrate and promote teamwork within the department.
Excellent communication skills.
Must have strong verbal/written communication skills and communicate effectively with personnel within and outside the incoming quality department, and various levels of management.
Must be able to give direction to other technicians in the lab.
Must be able to interpret controlled drawings and specifications and have a strong understanding of measurement techniques.
Must have good basic math skills (addition/subtraction/multiplication, significant figures, basic algebra, and working knowledge of the metric system).
Must have basic computer skills: e.g. Microsoft office tools such as Word, Excel and Outlook.
Must work well with others to solve problems and handle unexpected assignments, troubleshoot and assist other technicians with equipment problems.
Must be able to manage workload demands, handle identified issues and prioritize accordingly.
Must demonstrate the use of logic to solve routine problems.
Successful completion of a cognitive ability test required.
Must be able to interpret and understand specifications and sampling plans.
Must be able to organize their work and handle multiple tasks simultaneously.
Must use logic to solve routine problems.
Must use mechanical aptitude and have reasonable dexterity to operate various testing devices.
Effectively use strong understanding of measurement techniques and excellent documentation skills.
Must be at least 18 years of age.
Must be able to wear appropriate PPE.
Will need to be able to wear a respirator and personal protective equipment during sampling.
Frequent lifting of light to moderate loads.
Must be able to lift/manipulate up to 35 lbs. with minimal assistance.

Skills

Data verification
Technician training
Project coordination
Teamwork
Communication skills
Verbal/written communication
Interpreting controlled drawings and specifications
Measurement techniques
Basic math skills
Microsoft Office Suite (Word, Excel, Outlook)
Problem-solving
Troubleshooting
Workload management
Prioritization
Logic
Mechanical aptitude
Dexterity
Documentation skills

Location

Onsite

Work Type

Full-time

Experience Level

Senior
Five (5) years of related lab experience
Two (2) years of physical internal laboratory testing experience

Education Level

High School Diploma

About the Company

We manufacture the critical IV solutions providers count on to deliver consistent, reliable care.
Each product we make helps ensure patients receive the therapies they need without disruption.
When you work here, you become part of something bigger—a team dedicated to reliability and innovation.
No matter the role, your work directly strengthens the healthcare supply chain and impacts patients nationwide.
We offer opportunities for growth, collaboration, and meaningful contributions, all in pursuit of a mission that truly matters.
Join us and help shape the future of IV solutions.

Equal Opportunity

Otsuka ICU Medical is committed to being an Equal Opportunity Employer.
We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.
If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at austinhr@icumed.com.
We are committed to providing equal access and opportunities for all candidates.