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About the Role
The Sales Associate helps customers find clothing and accessories that match their needs and personal style. This role promotes American Eagle and Aerie merchandise, introduces customers to loyalty programs and brand channels, and supports daily store operations. Sales Associates work across the sales floor, cash register, fitting room, and stockroom while collaborating with team members to achieve store goals. They also help maintain store standards and create a welcoming, positive shopping experience.
Responsibilities
- Engage with customers, understand their needs, and recommend suitable products.
- Provide friendly customer service and promote a positive shopping experience.
- Promote American Eagle and Aerie merchandise, loyalty programs, and brand channels.
- Support daily operations across the sales floor, cash register, fitting room, and stockroom.
- Collaborate with team members to achieve store goals.
- Address customer concerns in accordance with company policies.
- Maintain store presentation and brand standards.
- Contribute to a welcoming, inclusive, and fast-paced retail environment.
Requirements
- High School Diploma or GED is required.
- Strong communication and customer service skills.
- Previous retail experience is preferred but not required.
- Ability to work effectively in a fast-paced retail environment.
- Ability to multitask while assisting customers and supporting store operations.
- Energetic, team-oriented attitude and interest in American Eagle and Aerie products.
- Availability to work evenings, weekends, and holidays.
- Reliability, adaptability, and attention to detail.
Skills
- Communication skills
- Customer service skills
Location
- Staten Island, NY
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Salary/Compensations
- USD $17.00 - USD $17.00 /Hr.
About the Company
- American Eagle is a global lifestyle and apparel retailer offering casual clothing, denim, and accessories.
- The brand encourages customers to express their individuality through fashion and is committed to quality, authenticity, and an inclusive shopping experience.
- American Eagle values teamwork, creativity, and customer service while offering employees opportunities to develop retail skills and grow within the company.