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About the Role
Provides safe, therapeutic, and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications, and instructs patients and their families as directed by their provider. Actively participates in patient-centered practice by aiding in the development of office workflows that support patient-centered care.
Responsibilities
- Obtains and documents reason for visit and patient vital signs.
- Collects specimens as directed by provider, ensuring proper handling and tracking.
- Ensures patient care areas are adequately stocked and equipment is in good working condition.
- Prepares patients for scheduled procedures and uses Standard Precautions for all patient encounters.
- Arranges for patients’ ordered diagnostic and therapeutic services and monitors follow-up of diagnostic test results.
- Prepares and administers vaccines, medications, and controlled substances under supervision.
- Documents and processes prescription requests and refills per protocol.
- Performs basic office procedures, examinations, and tests such as EKGs and vision tests.
- Provides patients with standard patient care instructions and education.
- Obtains comprehensive health information from patient/family members to review with providers.
- Completes pre-visit planning and obtains comprehensive health information during the visit.
- Efficiently manages daily patient flow to manage fluctuating patient volumes.
- Takes ownership in an office function/process improvement under supervisor direction.
- Maintains strict confidentiality of patient’s health information and completes mandatory education.
- Supports the provider during the visit and patient exam.
- Maintains an 80% or higher on all yearly audits performed.
- Demonstrates commitment to patients, visitors, and staff by complying with safety regulations and reporting errors.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards.
- Maintains the cleanliness of work areas.
- Maintains professional growth and development.
- Embraces concepts for ensuring a positive patient/family experience.
- Maintains required clinical competencies throughout employment.
- Responsible for the care and maintenance of department/entity equipment and supplies.
- Enters and/or retrieves data from established computer files using various software applications.
Requirements
- High School Diploma or GED Required
- 1 year Medical Assistant experience Required or Completion of a Medical Assistant Program Required
- Basic Life Support Upon Hire Required
- Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required
- Medical terminology Upon Hire Required
Skills
- Proficient communication skills including SBAR technique
- Ability to effectively present clinical information to the care team
- Proficient in navigating and entering information into an electronic health record
- Models team work
- Self-motivated and dependable
- Able to work independently
Location
- Onsite
Work Type
- Full Time
- 4 days per week
- 1 evening till 7pm
- 1 Saturday every other month 7:45-12pm
Experience Level
- 1 year experience
Education Level
- High School Diploma or GED
- Associates Degree Medical Assistant Preferred
- Diploma Program Medical Assistant Preferred
Benefits
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Wellthy
- Childcare referral service via Wellthy