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About the Role
This role is an opportunity to help shape the culture, talent strategy, and employee experience of a growing professional football league. The Sr. Manager, People Operations leads the day-to-day execution of People Operations programs and services across the league, overseeing benefits administration, HR operations, compliance, HR systems, and employee lifecycle processes while ensuring an exceptional employee experience. The ideal candidate brings strong operational expertise and a service-oriented mindset.
Responsibilities
- Lead the day-to-day administration of People Operations programs and services, ensuring consistent, responsive, and high-quality support.
- Partner to implement strategic HR initiatives and operational priorities.
- Support compensation, benefits, and rewards programs to ensure competitiveness and alignment with organizational goals.
- Assist with full-cycle recruitment efforts across league office and team operations, including sourcing, interviewing, selection, and onboarding.
- Develop, document, and continuously improve People Operations processes, workflows, and standard operating procedures.
- Oversee employee lifecycle processes, including onboarding, offboarding, employee records management, and employment changes.
- Ensure the accuracy, confidentiality, and integrity of employee data and personnel records.
- Administer the league's health, wellness, retirement, and leave programs, serving as the primary liaison with benefits brokers, carriers, and third-party administrators.
- Manage Paid Time Off, FMLA, and leaves, including Short Term and Long-Term Disability.
- Lead the annual open enrollment process, including planning, employee communications, enrollment support, and post-enrollment reconciliation.
- Monitor benefits utilization, vendor performance, and compliance, providing recommendations for operational improvements.
- Assist with annual reporting, including 1095-C compliance data processes.
- Administer compliance with federal, state, and local employment laws and regulations, including I-9, E-Verify, FMLA, ADA, COBRA, and HIPAA.
- Maintain HR policies, forms, and documentation to ensure compliance with legal and organizational standards.
- Support audits, reporting requirements, and regulatory filings by maintaining complete and accurate records.
- Escalate complex compliance or employee relations matters as appropriate.
- Contribute to development and implementation of internal policies, procedures, and operational best practices.
- Conduct internal audits and HR compliance reviews to identify areas of improvement and ensure organizational readiness.
- Support initiatives that promote employee engagement, recognition, wellness, and an inclusive workplace culture.
- Serve as a trusted resource to employees and managers by providing guidance on HR policies, procedures, and routine employee relations matters.
- Partner on employee relations issues, workplace investigations, accommodations, and performance management processes.
- Coordinate employee communications related to People Operations programs and initiatives.
- Facilitate player onboarding, orientation, transition, and offboarding programs.
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field required.
- 5-7 years' experience in human resources or related functions with progressive responsibilities.
- Prior experience in professional sports, collegiate athletics, entertainment, or fast-paced operational environments preferred.
- Strong knowledge of HR operations, compliance, talent acquisition and employee engagement practices.
- Exceptional organizational and project management skills.
- Strong interpersonal, communication, and relationship-building abilities.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- High level of professionalism, discretion, and confidentiality.
- Strong analytical, problem-solving, and operational decision-making capabilities.
- Ability to work a flexible schedule inclusive of weekends, nights and holidays required.
- Position may require periods of sitting at a desk, frequent bending, moving, lifting, and carrying material weighing up to 20 pounds.
- Prolonged periods of sitting at a desk and working on a computer.
Skills
- Proficiency in Microsoft Office Suite, HRIS systems, and workplace collaboration tools.
- Proficient with Google-based workspaces, payroll software such as ADP, and HRIS platforms.
Location
- White Plains, NY
Work Type
- Hybrid
- Minimal Travel (5-10%)
Experience Level
- Sr. Manager
Education Level
- Bachelor's degree
Salary/Compensations
- $85,000 - $115,000
Benefits
- Medical/dental/vision/life insurance
- 401(k) plan
- Unlimited PTO
- Discretionary bonus
About the Company
- The United Football League (UFL) is the premier professional spring football league, powered by the visionary leadership and investment of Mike Repole and Impact Capital, RedBird Capital Partners, FOX, Dany Garcia, Dwayne Johnson, and ESPN.
- Built on innovation, accessibility, and competitive excellence, the UFL delivers a dynamic professional football experience for players, fans, and partners alike.
- The league currently features eight teams and is focused on building the next era of spring football, with expansion planned for 2028 and beyond.
Equal Opportunity
- The UFL maintains a strong policy of equal opportunity in employment.
- It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law.
- Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.