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About the Role
The Revenue Specialist manages the end-to-end revenue portfolio for assigned Partner or Client Pods, supporting the full revenue lifecycle and driving operational excellence.
Responsibilities
- Build and maintain strong relationships with attorneys, clients, and internal stakeholders to support billing and collections activities.
- Manage the end-to-end revenue cycle, including matter set-up support, billing, collections, and inventory management.
- Monitor client billing requirements, rate arrangements, fee caps, discounts, and matter budgets, ensuring compliance with client guidelines.
- Coordinate the billing process from draft to final invoice, ensuring timely review, submission, and posting of invoices.
- Support eBilling activities, including client onboarding, electronic invoice submission, troubleshooting, and payment follow-up.
- Communicate directly with clients and attorneys regarding billing arrangements, collection matters, and account status updates.
- Prepare and analyze billing, collections, accrual, and payment reports, identifying trends and recommending solutions.
- Develop and maintain billing forecasts, collection projections, and portfolio reporting.
- Monitor unapplied cash balances and collaborate with Accounts Receivable teams to ensure accurate payment application.
- Act as a key contact within the Pod, providing guidance, knowledge sharing, and support to colleagues.
- Train and mentor Pod team members while contributing to process improvements and operational efficiency.
Requirements
- Bachelor's degree in Accounting, Finance, Business, or equivalent experience.
- Previous experience in billing, collections, revenue management, or revenue cycle operations.
- Prior law firm or professional services experience is strongly preferred.
- Strong understanding of the end-to-end revenue lifecycle, including billing, collections, matter management, and client financial processes.
- Experience working with financial management systems; SAP and Intapp experience is desirable.
- Advanced Microsoft Excel skills and strong proficiency with Microsoft Office applications.
- Strong analytical, problem-solving, and business acumen skills.
- Ability to manage multiple priorities, deadlines, and stakeholder expectations in a fast-paced environment.
- Excellent communication and relationship-building skills, including interaction with senior stakeholders.
- Proven ability to work independently, take ownership of issues, and drive resolutions.
- Strong attention to detail, organizational skills, and commitment to high-quality service delivery.
- Advanced English proficiency.
- Flexibility to support a London business-hours schedule.
Skills
- SAP
- Intapp
- Microsoft Excel
- Microsoft Office
- Analytical skills
- Problem-solving skills
- Business acumen
- Communication skills
- Relationship-building skills
- Attention to detail
- Organizational skills
Location
- London
Work Type
- Hybrid
- Full Time
Education Level
- Bachelor's degree in Accounting, Finance, Business, or equivalent experience
About the Company
- Baker McKenzie empowers clients to compete in the global economy.
- We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance.
- Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders.
Equal Opportunity
- Baker McKenzie is an Equal Opportunity Employer.
- We are committed to promoting diversity and inclusion for all.
- Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices.
- We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us.
- We are committed to ensuring an inclusive and accessible experience for all candidates.