Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this QA Manager role.
Rezi rewrites your resume against gategroup's job description. Free.
Tailor your resume to this QA Manager role.
Rezi rewrites your resume against gategroup's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the QA Manager posting at gategroup — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the QA Manager posting at gategroup — free, in seconds.
About the Role
We are looking for motivated and engaged individuals to enhance customer journeys. This role focuses on food safety and quality engineering, including process auditing, leading improvement projects, and defect prevention. You will serve as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.
Responsibilities
- Supports all customer and regulatory audits within the responsible facilities
- Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met
- Works as part of the corrective action team to address non-conformities related to product, process and service
- Executes monthly self-assessments on the elements of food safety
- Executes the required food safety related testing as defined in HACCP plan
- Plans for quality (capital, supplier quality, plant quality)
- Evaluates and reports on performance trends related to quality
- Manages Quality Engineering projects, including operative supportive functions
- Leads and monitors improvement projects as assigned
- Audits implementation of quality systems for effectiveness by verifying activities
- Responsible for maintaining and managing the corrective action system
- Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures
- Reinforces quality awareness to the management and work staff
- Schedules and manages the daily activities and task of the sanitation porters (if defined as a responsibility)
- Manages continuous improvement projects in quality elements
- Plays a key role in implementing the business management system
- Implements the quality system detailed in the quality manual
- Champions quality improvement efforts and initiates problem solving efforts and assures implementation
- Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas
- Responsible to lead product defect investigations
- Responsible to lead investigations of alleged food poisoning, Hard-foreign and soft foreign objects
- Responsible to manage the compliance with USDA / APHIS regulations
- Responsible to manage food product suppliers of the unit including auditing of local suppliers
- Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws
- Maintains customer compliance resolution on defects including alleged food poisoning if needed
- Responsible for the identifying and maintaining of key performance metrics for the Quality organization
- Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products
- Acts as the primary liaison to Corporate QA Compliance Team
- Plays a key role in training and coaching of quality requirements to all levels in the business unit’s organization
- Responsible for safety, quality and compliance to customer specification
- Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
- Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements
- At times liaises with customers and regulatory agencies
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
- Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI “Preventive Controls Qualified Individual” according to company policy
- Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification
Requirements
- Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university required
- Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing
- Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
- Knowledge of lean standard tools, TQM methodology
- Basic lean, six sigma knowledge, and continuous improvement understanding a plus
- Detail oriented
- Project management experience
- Strong organizational skills, able to prioritize responsibilities and multi-task
- ServeSafe certification preferred
- HACCP certified
- Strong interpersonal skills, interact well with multiple departments as required
- Able to work with little supervision
- Excellent reading, writing, and oral communication skills
- Multi-lingual a plus
- Regularly stands, bends, lifts and moves intermittently during shifts
- Must be able to lift, pull, push, and move products, equipment, and supplies daily
- May experience physical discomfort due to temperature in production area, coolers, and freezers
Skills
- Food safety engineering
- Quality engineering
- Process auditing
- Quality improvement projects
- Defect prevention
- HACCP
- Corrective action
- Food safety testing
- Quality planning
- Performance trend evaluation
- Quality Engineering project management
- Continuous improvement
- Business management system implementation
- Quality system implementation
- Problem solving
- Key performance indicator tracking
- Product defect investigation
- Food poisoning investigation
- USDA / APHIS regulations compliance
- Supplier auditing
- Nonconformity prevention
- Customer compliance resolution
- Key performance metric identification
- Plant procedure improvement
- Raw material specification conformance
- Finished product specification conformance
- Training and coaching
- Safety compliance
- Customer specification compliance
- Business process optimization
- Regulatory change adaptation
- Performance evaluation
- Coaching
- Counseling
- Corrective action preparation
- Hazard Analysis and Risk Based Preventative Controls (HARPC)
- Preventative Controls Qualified Individual (PCQI)
- ServSafe Sanitation Manager Certification
- Lean standard tools
- TQM methodology
- Lean
- Six Sigma
- Project management
- Organizational skills
- Interpersonal skills
- Communication skills
Location
- US
Work Type
- Full time
- Exempt
Experience Level
- 5 years quality assurance experience in a manufacturing environment
- Preference in food manufacturing
Education Level
- Bachelor's degree in food science, quality, technical or business related field
About the Company
- gategroup is an equal opportunity employer committed to workforce diversity.
- If you want to be part of a team that helps make travel and culinary memories, join us!
Equal Opportunity
- All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
- For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf