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About the Role
This role is responsible for creating a positive client experience through exceptional service and problem-solving, working collaboratively with the Premium Client Management team and the wider business.
Responsibilities
- Play a major role in creating a positive client experience through exceptional service and problem solving.
Requirements
- Demonstrate resilience and capacity to work with customers in a high-volume call centre.
Skills
- Bilingual in English and French
- Excellent verbal and written communication skills
- Customer Service
Location
- Toronto
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Business
- Finance
- Economics
Salary/Compensations
- RRSP matching contribution up to 5% of base salary
Benefits
- Women@CMC
- LinkedIn Learning
- Referral bonuses
- 15 days’ Vacation + your birthday off
- Health and Dental
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP matching
- Vision care
About the Company
- Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses.
- CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries.
- CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference.
- More detail on the Group can be found on https://www.cmcmarkets.com/group/