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About the Role
Lead and inspire the UK & Ireland sales organization to drive sustainable revenue growth, market expansion, and operational excellence. Develop and execute the regional go-to-market strategy, build a high-performance sales culture, and ensure alignment across commercial, customer success, marketing, and product teams. This role requires a strategic, commercially driven leader with deep healthcare industry expertise and a proven track record of managing and developing successful sales teams.
Responsibilities
- Develop and execute the UK & Ireland go-to-market strategy to accelerate revenue growth and increase market penetration.
- Lead, coach, and develop the UK & Ireland sales organization, including both New Business and Renewal Sales teams.
- Foster a high-performance, customer-centric culture focused on accountability, collaboration, and continuous improvement.
- Establish clear sales objectives, performance metrics, and development plans for all team members.
- Drive the acquisition, retention, and expansion of institutional customers, including hospitals, health systems, pharmacies, universities, research organizations, and government agencies.
- Maintain a robust and predictable sales pipeline capable of achieving and exceeding quarterly and annual revenue targets.
- Provide leadership and executive support on strategic, enterprise, and national-level opportunities to maximize win rates and revenue outcomes.
- Build and maintain executive-level relationships with key stakeholders across healthcare and government sectors.
- Partner closely with Customer Experience teams to maximize customer adoption, retention, satisfaction, and growth.
- Collaborate with Marketing to develop and execute targeted demand-generation and market expansion initiatives across the UK & Ireland.
- Provide market intelligence, customer insights, and competitive analysis to Product Management and Marketing teams to influence future product and commercial strategies.
- Develop a deep understanding of healthcare market dynamics, customer purchasing behaviours, and industry trends to enhance sales effectiveness.
- Build and maintain relationships with key industry influencers, partners, and strategic accounts.
- Represent Wolters Kluwer at industry conferences, customer events, professional forums, and executive engagements across the UK, Ireland, and internationally as required.
- Support the ongoing development of sales processes, best practices, forecasting methodologies, and operational excellence initiatives.
- Recruit, retain, and develop top sales talent.
- Provide regular coaching, mentoring, and performance management to ensure individual and team success.
- Create succession plans and development opportunities to build long-term organizational capability.
Requirements
- Significant experience in sales leadership, team management, and talent development.
- Proven success leading remote and geographically dispersed sales teams.
- Deep understanding of the healthcare technology market, including clinical decision support, digital health, healthcare software, or related solutions.
- Demonstrated success selling complex software, SaaS solutions, or services into healthcare organizations.
- Strong understanding of healthcare procurement, budgeting, and purchasing processes.
- Experience working with major public-sector healthcare organizations, including the NHS, Integrated Care Boards (ICBs), and national healthcare bodies.
- Established network of senior healthcare stakeholders across England, Scotland, Wales, Northern Ireland, and the Republic of Ireland.
- Proven ability to develop and execute growth strategies that expand market share and drive sustainable revenue growth.
- Experience working alongside EHR/EMR vendors, hospital information systems, pharmacy systems, and healthcare interoperability platforms.
- Strong expertise in pipeline management, forecasting, sales analytics, and KPI-driven performance management.
- Track record of coaching and developing high-performing sales professionals.
- Strong business development mindset with a proactive, hands-on approach to customer engagement and opportunity creation.
- Bachelor's degree or equivalent combination of education and professional experience.
- Ability and willingness to travel regularly throughout the UK & Ireland and internationally as required.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills
- Exceptional leadership, coaching, and people management skills.
- Strong executive presence with the ability to influence and engage stakeholders at all levels.
- Excellent communication, presentation, and negotiation skills.
- Strategic thinker with strong commercial acumen and problem-solving abilities.
- Highly organized, self-motivated, and results-oriented.
- Proficiency with Microsoft Office applications and CRM platforms.
Location
- UK & Ireland
Work Type
- Remote
- Onsite
Experience Level
- Associate Director
- Sales Leadership
- Team Management
- Talent Development
Education Level
- Bachelor's degree or equivalent combination of education and professional experience.
About the Company
- Wolters Kluwer