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About the Role
The Claims Assistant is an administrative support position within the Standard Security claims department, responsible for accurately filing claimant information, inputting claims data, managing mail and faxes, and maintaining adherence to department standards and HIPAA regulations.
Responsibilities
- Accurately file claimant specific information into the DocuWare system.
- Accurately input Paid Family Leave and Disability claims into the system.
- Open and distribute incoming mail.
- Support multiple incoming faxes.
- Support multiple incoming/outgoing emails.
- Maintain adherence to all department standards (policies, procedures, schedules, and assignments).
- Be responsible and accountable for maintaining and protecting personal health information.
- Maintain a high level of confidentiality and abide by HIPAA rules and regulations.
Requirements
- High School Diploma, or equivalent, required.
- Ability to handle confidential information with the utmost judgment and discretion.
- Type at least 40-wpm.
- Demonstrate prioritization and organization skills.
- Ability to communicate clearly and succinctly verbally and in writing.
- Must be able to work in a team-oriented environment.
- Ability to Travel: None.
Skills
- Typing (40-wpm)
- Prioritization
- Organization
- Verbal Communication
- Written Communication
- Teamwork
- Confidentiality Management
- HIPAA Compliance
Location
- Canandaigua, NY
Work Type
- Hybrid
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $17.68 - $21.87 hourly
Benefits
- Annual performance bonus
- Generous 401(k) company match that is immediately vested
- Choice of three medical plans (include prescription drug coverage)
- Company contribution to Health Savings Account for High Deductible Health Plan enrollees
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off (starting with at least 20 days per year)
- Nine company paid holidays
- Volunteer days
- Community partnerships
- Employee Assistance Program
- Ability to connect with colleagues around the country through Employee Resource Group program
About the Company
- At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential.
- Our Values: Integrity, Empowerment, Compassion, Collaboration, Fun.
Equal Opportunity
- Reliance Matrix is an equal opportunity employer.
- We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation.
- We assure you that your opportunity for employment depends solely on your qualifications.