Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Field Service Engineer II role.
Rezi rewrites your resume against United Grinding North America, Inc's job description. Free.
Tailor your resume to this Field Service Engineer II role.
Rezi rewrites your resume against United Grinding North America, Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Field Service Engineer II posting at United Grinding North America, Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Field Service Engineer II posting at United Grinding North America, Inc — free, in seconds.
About the Role
This role involves performing on-site machine repairs, troubleshooting technical issues, and resolving customer-reported problems. The position requires maintaining performance records and coordinating problem resolutions with various internal teams.
Responsibilities
- Perform on-site machine repairs of a less complex nature.
- Troubleshoot and resolve technical issues independently.
- Inspect malfunctioning or damaged product to determine the nature and scope of the problem.
- Investigate and resolve customer reports of less significant issues.
- Recommend repair, replacement, or other corrective actions with consultation from higher-level Field Service Engineers.
- Maintain records of performance reports.
- Analyze reports of technical problems to provide input on trends affecting future design, production, service, and maintenance processes.
- Coordinate problem resolutions with applications engineering, spare parts team members, and other personnel to expedite repairs.
- Provide communication between the customer and the company.
Requirements
- High school diploma and completion of high school engineering program, Associate's or Bachelor's degree in an engineering discipline with one to three years of experience, or equivalent combination of education and experience/training.
- Ability to read and interpret mechanical drawings and electrical schematics.
- Understanding of the machines’ electrical and mechanical systems with the ability to debug.
- Possess excellent analytical, interpersonal, and problem-solving skills.
- Experience in a fast-paced environment.
- Ability to multitask while adapting to shifting priorities.
- Proven ability to maintain confidential information.
- Bends, stoops, and crouches on a regular basis to repair or make adjustments on machinery.
- Able to lift up to 50 lbs with or without the assistance of crane operation.
Skills
- CNC machine electronics
- CNC machine mechanics
- CNC machine operations
- Engineering concepts
- General repair
- Debugging
- Preventive maintenance
- Routine customer issue resolution
- Analytical skills
- Interpersonal skills
- Problem-solving skills
- Multitasking
- Adaptability
- Time Management
- Productivity
- Communication
- Customer Service
- Results Driven
Location
- On-site
Work Type
- Extensive daily and overnight travel (85%)
- Daily overtime
- Weekend work required on a regular, as-needed basis
Experience Level
- One to three years of experience
Education Level
- High School diploma
- High school engineering program completion
- Associate's degree in an engineering discipline
- Bachelor's degree in an engineering discipline
About the Company
- United Grinding North America, Inc. is a committed employer.
Equal Opportunity
- EOE, including Disability/Vets