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About the Role

We are hiring a Product Manager to own the development of CCC’s Agentic product platform. This new product line focuses on delivering AI agents across our portfolio, with an initial focus on improving the claims experience. This role is ideal for a hands-on product manager energized by zero-to-one product building, complex enterprise workflows, and regulated environments. You will build the product from discovery through launch, partnering closely with engineering, design, go-to-market teams, and customers to define how agentic AI can safely and effectively operate in high-stakes claims processes.

Responsibilities

Own the product strategy, roadmap, and business case for agentic capabilities, taking the work from initial concept through customer validation, launch, and iteration.
Define agent functions, including claims workflows managed, human involvement, and autonomy expansion based on demonstrated performance and trust.
Set product requirements for quality and safety, including evaluations, guardrails, escalation paths, and auditability, in partnership with engineering, legal, compliance, and claims experts.
Work directly with claims leaders and end users to identify high-value problems, validate product concepts, and translate customer insight into product decisions.
Own the product story, value proposition, and proof points, partnering with sales, customer success, and product marketing to bring the product to market.
Partner closely with engineering and design to prototype, build, test, and ship working agentic experiences, using AI tools to accelerate learning and delivery.
Define success measures, adoption hypotheses, and decision criteria for each product investment, and make clear recommendations about when to iterate, scale, or stop.

Requirements

3+ years of product management experience in enterprise software or a high-growth SaaS environment.
Experience owning a product or significant product area from discovery through launch and iteration.
Experience working in or learning a complex, regulated industry.
Demonstrated experience building and shipping AI-driven products; experience with LLM-based or agentic systems strongly preferred.
Track record of working directly with enterprise customers and senior stakeholders to validate product direction and communicate value.
Ability to translate customer needs into product requirements, priorities, measurable outcomes, and clear decisions.
Comfort operating in ambiguity, with a bias toward action, learning, and accountable ownership.
A product manager who has owned meaningful work from concept through launch, ideally in an environment where speed, curiosity, and resourcefulness were important.
Ability to connect customer problems to business value and carry that framing through discovery, delivery, and iteration.
Ability to learn complex, regulated workflows quickly.
Commercial instinct and comfort creating demand for something new.
Ability to participate in customer pitches, build a practical value story, listen for real buying signals, and translate market feedback into product priorities.
Technically fluent and enjoy building.
Ability to work closely with engineers, use AI coding or prototyping tools, understand technical tradeoffs, and assess whether a product experience is effective—not merely functional.
Shipped a product where AI was central to the value proposition.
Ability to explain when an agentic approach is appropriate, when a deterministic workflow is better, and how reliability, autonomy, and human oversight should be designed.
Ability to create momentum across teams.
Ability to communicate clearly, build trust, and bring engineering, design, data, sales, marketing, and customer-facing partners together around the work owned.

Skills

Product Management
Enterprise Software
SaaS
AI
LLM
Agentic Systems
Customer Relationship Management
Product Strategy
Roadmap Development
Business Case Development
Product Requirements Definition
Quality Assurance
Safety Standards
Prototyping
Product Testing
Product Launch
Agile Methodologies
Data Analysis
Market Research
Sales Support
Customer Success
Product Marketing
Technical Fluency
AI Coding Tools
AI Prototyping Tools
Communication
Team Collaboration

Location

Remote

Work Type

Full-time

Experience Level

Mid-level

Benefits

401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups

About the Company

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.
At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.
We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.
Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
CCC offers competitive compensation and benefits to support you and your families.
Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work.
We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

Equal Opportunity

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success.