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Tailor your resume to this Claims Adjuster II, Field Property - National Catastrophe role.
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About the Role
This is a highly visible, field-based position on the National Catastrophe Response Team. You will respond to major disaster events nationwide, assessing property damage, evaluating coverage, and guiding policyholders through the claims process during critical recovery moments.
Responsibilities
- Conduct on-site property inspections and damage assessments in catastrophe zones
- Investigate and resolve moderate to complex property claims from start to finish
- Determine policy coverage and prepare estimates using industry tools
- Manage the full lifecycle of claims including reserving, supplements, and documentation
- Partner with internal teams such as Special Investigations and Subrogation
- Maintain compliance with regulatory and internal standards
- Provide proactive, consistent updates to customers throughout the claims process
- Submit severe incident and reinsurance reports to management
- Maintain knowledge of local industry repair procedures and market pricing
Requirements
- Three to five years of related property claims experience
- Ability to travel up to 80% of the time, often on short notice
- Willingness to work irregular hours, extended deployments, and on-call rotations
- Ability to safely carry a ladder and inspect rooftops up to 8/12 pitch
- Valid driver’s license with a satisfactory driving record
- Successful completion of required claims certification schools or classes
- Obtain Xactimate Level 1 certification within one year of start date
- Obtain Xactimate Level 2 certification within two years of employment
- Ability to pass a credit and background check
Skills
- Property estimating
- Xactimate proficiency
- Claims investigation and settlement
- Analytical and problem-solving skills
- Strong written and verbal communication
- Customer service orientation
- Emotional intelligence
- Organizational and prioritization skills
Location
- Nationwide (Field-based)
Work Type
- Full-time
- Exempt
- Field-based
- Travel required
Experience Level
- 3-5 years of related property claims experience
Education Level
- Undergraduate degree or equivalent experience
Salary/Compensations
- $62,500 - $115,500 (National range)
- $62,500 - $93,500 (Expected starting range)
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Short and long-term disability coverage
- Paid time off
- Nine paid holidays
- Lifetime paid time off
- Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
About the Company
- Fortune 100 company with nearly $70 billion in annual sales
- Specializes in Property and Casualty insurance
Equal Opportunity
- Nationwide is an equal opportunity employer committed to an inclusive culture and prohibits discrimination and harassment.