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About the Role
MR PORTER is seeking a Site Content Coordinator to plan homepage content across devices, considering sell-through, product performance, and customer groups, while supporting the wider Customer Marketing Team. This role requires excellent communication, project management, attention to detail, and strong analytical skills.
Responsibilities
- Act as the production controller for all onsite content (Homepage, PLPs, Mega Nav, Exit Gates), collaborating with the Product Marketing Manager to tailor messages by device, customer group, and region while performing daily site standard checks.
- Conduct daily, weekly, monthly, and post-campaign analysis across the homepage, categories, brands, and editorial content to drive in-week trade, develop reporting with the Site Content Manager, and document lessons learned.
- Lead end-to-end promotional and seasonal execution by planning customer journeys with content managers, managing T&Cs and comms plans, drafting asset briefs, and coordinating all SALE asset sign-offs to meet delivery deadlines.
- React dynamically to in-week trading requirements by immediately updating documentation and communicating key actions out to all relevant stakeholders.
- Work with the Brand Partnership team to schedule dedicated brand homepage support while offering ad hoc assistance to the broader Customer Team and conducting regular competitor analysis.
- Schedule web production resources and maintain the content team's Trello board to eliminate bottlenecks, ensure BAU homepage sign-offs with creative and marketing, and align directly with content producers.
- Own BAU documentation and deadlines, continuously optimizing ways of working and cross-functional processes alongside copy, production, fashion, translations, and web production teams.
Requirements
- Strong commercial and strategic acumen paired with creative flair
- In-depth understanding of the global luxury consumer and retail landscapes across markets
- Strong analytical and problem-solving skills, with sharp attention to detail
- Highly computer literate with advanced knowledge of e-commerce environments
- Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels
- Excellent work ethos, organisational skills, ability to show flexibility and initiative
Skills
- Communication skills
- Project management skills
- Analytical skills
- Attention to detail
- Computer literacy
- E-commerce knowledge
- Interpersonal skills
- Organisational skills
- Flexibility
- Initiative
Location
- Westfield office in Shepherd’s Bush
Work Type
- Hybrid
- Full-time
Experience Level
- Entry level
- Junior / Coordinator
Benefits
- Competitive salary
- Pension with company contributions
- Discount portal for theme park and cinema tickets
- Staff discount
- Exclusive staff sales
- Private healthcare for you and your family
- Flexible working
About the Company
- MR PORTER is the men’s luxury style destination, offering a curated assortment of fashion, fine watches, grooming, and lifestyle products from coveted designers.
- It delivers exceptional quality with private label, Mr P., and market-leading exclusive capsule collaborations.
- MR PORTER creates unique experiences for its EIPs with first access to products, dedicated personal shoppers, and invitation-only benefits.
- Through content across all platforms, it provides expert styling advice, immersive storytelling, and profiles inspiring men, places, and products.
- Consciously Crafted supports customers to shop with a focus on conscious consumerism.
- MR PORTER Health In Mind initiative in partnership with Movember raises awareness of men’s mental and physical health.
- MR PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.
Equal Opportunity
- LuxExperience is an equal opportunities employer, encouraging people with diverse backgrounds to apply.
- We recognize and celebrate the benefits that diversity brings to our workplace, our business, and our customers.
- We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
- If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.