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About the Role
The Program Director provides clinical and operational leadership, direction, and coordination for treatment services. This role acts as the program's leadership voice, liaises between staff and the Vice President for Outpatient Services, and ensures compliance with all applicable Federal, State, and City regulations, including OASAS and JCAHO standards.
Responsibilities
- Oversee day-to-day clinic operations in accordance with OASAS Part 800, 814, & 822 regulations.
- Ensure all program staff perform duties in accordance with Argus Community Inc. Policies and Procedures and the Outpatient Center operating manual.
- Act as account administrator for DEA, SAMHSA, Joint Commission, OASAS & SOTA, and medication suppliers, maintaining current and compliant accounts.
- Ensure compliance with Central Registry management, reporting, and patient documentation.
- Oversee emergency and non-emergency terminations and compliance with hearing procedures.
- Oversee program billing for completeness and accuracy.
- Generate weekly productivity reports and develop/implement productivity improvement plans.
- Ensure MAT staff and care coordination staff are trained in telemedicine.
- Monitor data to address quality measures, trends, and potential improvement opportunities.
- Ensure patients receive appropriate treatment and ancillary services.
- Audit the accurate and timely submission/review of participant records for OASAS compliance.
- Ensure program staff coordinate information exchange between behavioral and medical health providers.
- Utilize quality improvement tracking tools, initiate QI initiatives, and run PDSAs.
- Oversee Case Conferencing for complex cases.
- Facilitate MOUs, Linkages, and CBOs with other service providers.
- Supervise the Assistant Program Director in conducting weekly Interdisciplinary Team meetings and Case Conferences.
- Participate in quarterly Quality Improvement committee meetings.
- Participate in scheduled management team meetings, focusing on program activity, service delivery, census management, and client/staff issues.
- Collaborate with the Medical Director and Medical Consultants.
- Monitor & track admission/discharge trends and implement performance improvements.
- Maintain documentation of all program staff supervision.
- Submit timely performance appraisals and evaluations for direct reports.
- Remain current on all state and local regulations/policies governing clinic operations.
- Oversee all reporting for HRSA, PHS, OASAS, DEA, DOH and internal reporting.
- Participate in external meetings, coalitions, and trainings as needed.
- Perform other duties as assigned by the VP for OP Services and/or Executive Staff.
Requirements
- A minimum of 4 years supervisory and administrative experience required.
- Experience in MAT services, especially methadone.
- Adept working in an electronic heath record (EHR).
- Completion of the 30-hour Clinical Supervision Foundations training.
- Knowledge of OTP standards and SAMHSA, OASAS, SOTA, DOHMH, and DEA regulations.
- Familiarity with use of Central Registry.
- Understanding of insurance coverage and billing practices for OTP services.
- Strong leadership and organizational skills.
- Compassion and dedication to supporting individuals on their recovery journey.
- Effective communication and collaboration abilities.
Skills
- Clinical leadership
- Operational leadership
- Regulatory compliance
- Policy implementation
- Supervision
- Administrative experience
- MAT services
- Electronic Health Records (EHR)
- Clinical Supervision
- OTP standards
- SAMHSA regulations
- OASAS regulations
- SOTA regulations
- DOHMH regulations
- DEA regulations
- Central Registry
- Insurance coverage
- Billing practices
- Leadership
- Organization
- Communication
- Collaboration
- Quality Improvement
- Telemedicine training oversight
Location
- 507 W. 145th St, NY, NY 10031
Work Type
- Full-time
Experience Level
- 4 years supervisory and administrative experience
Education Level
- LCSW/LMSW/LMHC and/or CASAC Master
About the Company
- Argus Community Inc. provides comprehensive outpatient programs and services.