Product Manager - Customer at Rightmove Careers | GB | Rezi

Product Manager - Customer at Rightmove Careers

Product Manager - Customer

Rightmove Careers · GB

2 weeks ago

Product Manager - Customer

Rightmove Careers · GB

19 days ago
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About the Role

The Product Development team is crucial for delivering the digital experience for Rightmove's consumers and customers. As part of the Agent Select Platforms team, you will build the core capabilities, data, and third-party integrations that power agent-facing and consumer-facing experiences. This role is key to a new strategic initiative, ensuring the platform is reliable, well-governed, and scalable.

Responsibilities

  • Shape the strategic direction, vision, and objectives for Agent Select Platforms.
  • Own the roadmap for the core platform that underpins agent selection features.
  • Maintain a backlog of platform improvements, prioritizing them against business goals.
  • Lead the integration of third-party providers to enhance platform integrity and reliability.
  • Define and monitor platform health, SLAs, and operational performance with partners.
  • Collaborate with engineers and technical architects on technology limitations and trade-offs.
  • Understand needs from the Agent Select Experience team and other domains, translating them into platform requirements.
  • Be accountable for requirements definition and delivery of solutions across Rep Core, Back Office, and third-party integrations.

Requirements

  • Ability to lead product discovery, including for platform and infrastructure problems.
  • Experience in end-to-end delivery of software products in a technology-led company.
  • Experience managing third-party vendor relationships.
  • Strong commercial and strategic approach to product management.
  • Ability to take responsibility for a product and deliver it with an autonomous delivery team.
  • Experience making data-driven decisions.
  • Passion for delivering quality software to end users.
  • Excellent organizational skills and ability to multitask.
  • Ability to set and measure clear, realistic, and timely goals.
  • Ability to build a deep understanding of how an organization is run, commercially and operationally.
  • Actively encourages contributions from team members.
  • Thinks long term and drives the vision for their team's platform.
  • Familiarity with the agile philosophy.
  • Comfortable describing technical implementation, including data models, APIs, and contracts.
  • A constant need to learn and improve self and team processes.
  • Comfortable negotiating roadmaps, discussing implementation with engineers, and negotiating terms with suppliers.
  • Must be aged at least 18 or over.
  • Must have read and understood the Privacy Policy.

Skills

  • Product Discovery
  • End-to-end Software Product Delivery
  • Third-Party Vendor Management
  • Commercial Acumen
  • Strategic Thinking
  • Autonomous Delivery Team Leadership
  • Data-Driven Decision Making
  • Quality Software Delivery
  • Organizational Skills
  • Multitasking
  • Goal Setting and Measurement
  • Organizational Understanding (Commercial and Operational)
  • Agile Methodologies
  • Technical Implementation Description (Data Models, APIs, Contracts)
  • Continuous Learning and Improvement
  • Negotiation (Roadmap, Technical, Supplier Terms)

Location

  • London office
  • Hybrid

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Senior

Salary/Compensations

  • Competitive compensation package

Benefits

  • Cash plan for dental, optical and physio treatments
  • Private Medical Insurance
  • Pension
  • Life Insurance
  • Employee Assistance Plan
  • 27 days holiday
  • Two paid volunteering days per year
  • Holiday buy schemes
  • Contributory stakeholder pension
  • Life assurance at 4x basic salary
  • Paid leave for maternity, paternity, adoption & fertility
  • Travel Loans
  • Bike to Work scheme
  • Rental Deposit Loan
  • Charitable contributions through Payroll Giving and donation matching
  • Access to deals and discounts (travel, electronics, fashion, gym memberships, cinema)

About the Company

  • Rightmove's vision is to give everyone the belief they can make their move, aiming to make moving simpler by providing access to tools, expertise, trust, and belief.
  • They are home to the UK's largest choice of properties and are a go-to destination for millions planning their next move.
  • Rightmove fosters a friendly, supportive work environment with core values: create value, think bigger, care deeply, move together, and make a difference.
  • They believe in careers that open doors and support team development through an open and inclusive environment, ongoing training, and charity fundraising support.
  • 89% of employees consider Rightmove a great place to work.

Equal Opportunity

  • As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.
  • Rightmove believes that a diverse and inclusive workforce leads to better innovation, productivity, and overall success.
  • They are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities they serve.