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About the Role
LiveEO is seeking a Sales Engineer focused on infrastructure products, Treeline and SurfaceScout. This role serves as a primary technical point of contact for AMER customers during the sales process, identifying pain points and driving technical alignment between customer needs and LiveEO's solutions. The ideal candidate will be a product and industry expert, comfortable demonstrating solutions and promoting the company's vision.
Responsibilities
- Partner with sales teams to understand customer needs and provide support before and during calls.
- Conduct online and in-person demonstrations of the Treeline and SurfaceScout platforms to energy infrastructure operators.
- Assess customer requirements and identify technical alignment between customer needs and the LiveEO solutions.
- Work with delivery and supply management teams to properly scope SurfaceScout and Treeline projects to fit customer requirements and confirm delivery feasibility and timelines.
- Document out-of-scope customer feedback and requirements to Product Management, Engineering, Operations and other groups within LiveEO.
- Work hands-on with customers to onboard and demonstrate proof of value.
- Participate in and/or lead in-field validations to demonstrate value to customer and provide feedback to product teams.
- Draft and edit RFP response materials, ensuring thorough and competitive proposals.
- Train sales team members on the technical aspects of LiveEO’s products and services.
- Manage technical aspects of multiple sales opportunities simultaneously, including drafting executive overviews, leading discovery sessions, running demos, and following up.
Requirements
- 5+ years experience working as a presales engineer, geospatial consultant, or other relevant role in energy infrastructure, utilities, geospatial software or remote sensing-based solutions.
- Domain expertise in GIS, Remote Sensing, and/or geospatial tools and software.
- Experience and proficiency conducting live demonstrations of geospatial and/or data-driven platforms and software.
- Experience working directly with customers to ensure that their goals are being met.
- Strong written and verbal communication skills in English, as well as business and technical acumen.
- Willingness and ability to travel throughout the year (up to 50%), with an increase during the summer and fall season.
- Experience in start-ups.
- 3+ years work experience as a Pre-Sales Engineer for complex software or tech-enabled services is a plus.
- Experience working with satellite/remote sensing solutions is a plus.
- Experience in partner or customer domains like utility vegetation management, pipeline integrity or damage prevention, or other infrastructure management tooling (such as drone, LiDAR, or asset/work management software solutions) is a plus.
- Experience organizing and conducting site visits and field validations is a plus.
- Experience in technical architecture and system integrations, including APIs is a plus.
- Experience in speaking at events, tradeshows, and webinars is a plus.
- Experience building and/or responding to RFP/RFIs for energy infrastructure is a plus.
- Spanish or Portuguese language proficiency is a plus.
Skills
- GIS
- Remote Sensing
- Geospatial tools and software
- Technical architecture
- System integrations
- APIs
Location
- AMER
Work Type
- Flexible home office arrangement
- Travel up to 50%
Experience Level
- 5+ years experience
- 3+ years work experience as a Pre-Sales Engineer (plus)
Benefits
- Access medical, dental, and vision plans
- 401(k)
- Paid vacation
- 30 sick days
About the Company
- LiveEO is a well funded startup founded in 2018 and based in Berlin.
- Our primary service is modelling risk to our customers’ assets and infrastructure from vegetation, ground deformation and change detection.
- We currently have around 160 employees from all over the world with a variety of backgrounds.