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About the Role
As a Customer Technology Advisor, you will be at the forefront of revolutionizing technology solutions for customers, with AI at the core. You will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations, working hand in hand with Kyndryl Consult Partners and customer partners. You will be a trusted ally and visionary, delivering differentiated value through engaging demos and compelling presentations that showcase industry credibility, shaping how our consulting practice operates and evolves.
Responsibilities
- Lead the entire pre-sales process to ensure high-quality, compliant solutions that adhere to Kyndryl best practices.
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery in close collaboration with Customer Partners and Kyndryl Consult Partners.
- Identify complex customer business and technical requirements, leveraging Kyndryl's capabilities to generate winning, profitable, cross-practice deals.
- Design and execute modernization strategies while integrating mainframe databases and core systems with modern cloud platforms.
- Collaborate with internal and external stakeholders to produce winning responses and create optimal technical architectures.
- Actively build relationships with external alliance partners to foster a collaborative environment and co-create joint offerings.
- Develop and deliver compelling demonstrations, proofs of concept, and prototypes that showcase the practical value of our solutions.
- Apply deep domain expertise and external certifications to serve as a recognized subject matter expert across practice subdomains.
Requirements
- Deep domain knowledge of service offerings and technical solutions within a consulting practice.
- Demonstrated experience translating complex technical knowledge into actionable customer insights and strategic solutions.
- Proven background in consultative selling and pre-sales architecture.
- Recognized external technical certifications supporting relevant subdomain areas (e.g., Application Data & AI, Cloud, Core Enterprise & zCloud, Digital Workplace, Network & Edge, or Security & Resiliency).
- Proficiency in IBM mainframe infrastructure, z/OS systems, middleware (CICS, DB2, IMS), and replication solutions.
- Strong background in mainframe DB2 system programming, DBA responsibilities, disaster recovery, performance tuning, and optimization.
- Proven ability to design and execute system modernization and cloud integration strategies.
Skills
- AI
- Technical expertise
- Solution expertise
- Consultative selling
- Pre-sales architecture
- Mainframe infrastructure
- z/OS systems
- Middleware (CICS, DB2, IMS)
- Replication solutions
- DB2 system programming
- DBA responsibilities
- Disaster recovery
- Performance tuning
- Optimization
- System modernization
- Cloud integration
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Certified expert
Education Level
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Benefits
- Flexible, supportive environment
- Well-being is prioritized
- Professional certifications and qualifications
- Be Well programs (financial, mental, physical, and social health)
- Cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
- Hands-on experiences
About the Company
- Kyndryl runs and reimagine mission-critical technology systems that drive advantage for the world’s leading businesses.
- Kyndryl is at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl's culture is built on kinship, strong bonds with each other, customers, and communities.
- Kyndryl values empathy, restless learning, and a devotion to shared success.
Equal Opportunity
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.