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About the Role

The Deputy CUO, Underwriting Excellence is a senior enterprise leader responsible for strengthening underwriting discipline, technical quality, and consistency across the organization. This role establishes the underwriting operating framework to enable profitable growth while ensuring risk appetite, standards, authorities, and quality expectations are consistently translated into underwriting practice.

Responsibilities

Lead enterprise underwriting standards, policies, guidelines, and technical governance.
Own underwriting authority, referral, exception, and escalation frameworks, in partnership with the CUO and business underwriting leaders.
Lead implementation of enterprise risk appetite into practical underwriting standards and controls.
Provide executive leadership to Underwriting Quality & Assurance, including thematic reviews, quality trends, root-cause analysis, remediation, and continuous improvement.
Create a closed-loop process where quality findings inform underwriting standards, authorities, training, product governance, and business action.
Lead underwriting education, technical capability development, and sharing of best practices across the underwriting community.
Partner with product leaders on new-product and material-product-change governance from an underwriting standards, authority, and controls perspective.
Establish minimum delegated underwriting standards and control requirements, including authority expectations and underwriting-quality requirements.
Chair or support enterprise underwriting governance forums and ensure clear escalation and remediation tracking.
Partner closely with Actuarial, Reinsurance, Risk Engineering, Legal/Compliance, the Deputy CUO, Portfolio Strategy & Management, the MSIG international CUO, and senior leadership to convert enterprise insights into underwriting action.

Requirements

Ability to perform each essential duty satisfactorily.
Bachelor’s degree in business, finance, risk management, insurance, or a related field.
15+ years of progressive specialty or Commercial P&C underwriting experience, including significant enterprise or senior leadership responsibility.
Broad technical underwriting credibility across specialty or Commercial P&C products, with the judgment to operate across multiple products and business units.
Demonstrated experience establishing and leading enterprise underwriting standards, authority frameworks, technical governance, quality assurance, and related technical underwriting functions.
Experience translating enterprise risk appetite into practical underwriting guidelines, authorities, controls, referral processes, and escalation protocols.
Strong understanding of underwriting quality, portfolio learning, root-cause analysis, remediation, and continuous improvement.
Experience leading enterprise-wide underwriting initiatives, organizational change, and technical underwriting, governance, or quality-assurance teams.
Proven ability to partner across Actuarial, Reinsurance, Risk Engineering, and product leadership; constructively challenge senior leaders; and balance enterprise consistency with business and P&L accountability.
Strong executive communication, influence, decision-making, and change-leadership skills.

Skills

Underwriting discipline
Technical quality
Risk appetite translation
Underwriting standards
Underwriting policies
Underwriting guidelines
Technical governance
Underwriting authority
Referral processes
Exception handling
Escalation protocols
Quality assurance
Root-cause analysis
Continuous improvement
Underwriting education
Technical capability development
Best practice sharing
Product governance
Delegated underwriting standards
Executive communication
Influence
Decision-making
Change leadership

Experience Level

15+ years of progressive specialty or Commercial P&C underwriting experience
Significant enterprise or senior leadership responsibility

Education Level

Bachelor’s degree in business, finance, risk management, insurance, or a related field

Salary/Compensations

$275,000.00 - $360,000.00 per year

Benefits

Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Additional Benefit Programs
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts

About the Company

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions.
Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

Equal Opportunity

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.