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About the Role
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.
Responsibilities
- Own all aspects of leading the bakery-cafe team, including staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
- Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
- Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
- Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
- Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
- Ensure every guest is delighted by the quality of our food, service, and staff.
- Build engaging relationships that lead to long-term, loyal guests.
- Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
- Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
- Maintain the bakery-cafe’s overall costs and inventory.
- Help build our Culture of warmth, belonging, growth, and trust.
Requirements
- Minimum age: 18 years of age.
- ServSafe certification (or ability to achieve).
- Any job offer for this position is conditional upon the results of a background check.
- Proven ability to drive positive results through strong business acumen.
- Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
- Requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
- Ability to lift, carry, push, or pull objects 25 pounds.
- Capability to stand and walk for up to 6 hours.
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
Location
- Wilton, NY
Work Type
- Full-time
Experience Level
- 3+ years of restaurant General Manager experience preferred.
Salary/Compensations
- $67,000 - $72,000
Benefits
- Competitive pay & eligible for quarterly bonuses
- Free on-shift meals & unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
- Career advancement & leadership development opportunities
- Tuition discounts
- Perks & rewards for team members
- Team member assistance program
About the Company
- At Panera, our leaders are celebrated for bringing out the best in their teams.
- Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.
- Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
Equal Opportunity
- Equal Opportunity Employer: Disabled/Veterans