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About the Role
Starr Companies is seeking an experienced IT Manager/Product Owner with P&C Insurance and IT background to lead a team supporting commercial policy administration systems. This high visibility role involves managing a team, overseeing day-to-day activities, managing enhancement projects, and coordinating with stakeholders, internal teams, and vendors to deliver product work streams.
Responsibilities
- Manage a team of direct reports and contingent workers for day-to-day application support and ad hoc product enhancements.
- Collaborate with stakeholders to understand the business roadmap and translate it into a product backlog.
- Manage the product backlog to prioritize, refine, schedule for development, and deploy.
- Establish KPIs to monitor, measure, and report on software quality and delivery performance.
- Support annual audit and governance requirements and enforcing compliance.
- Plan, schedule, and communicate release plans and set expectations for delivery of new capabilities, features, and functionalities.
- Actively manage issues, risks, and dependencies for assigned project/program.
- Provide vision and direction to the team and stakeholders throughout the product life cycle.
- Manage project costs and ensure the overall program is within the approved budget.
- Effectively communicate problems and resolutions verbally and in writing with all levels.
- Ensure that all internal and external customer interactions are handled professionally.
- Lead and provide direct oversight for a team with a strong focus on client satisfaction.
- Instill an inclusive team culture and empower, challenge, and coach team members.
- Support professional development by conducting staff appraisals and ensuring continuous development plans are followed.
- Coordinate and interact with IT Peers to ensure project-level impact points and dependencies are known and managed.
Requirements
- Bachelor's Degree or equivalent (5+ years IT Team management experience).
- 5+ years of experience in P&C Commercial Policy Admin is a must.
- 5+ years of relevant experience or equivalent as an IT Product Owner/Project Manager.
- Demonstrated knowledge of industry-wide development software, frameworks, and processes.
- Demonstrated knowledge of development methodologies (Agile, Waterfall, etc.) and best practices.
- Experience working in an Agile/Scrum work environment.
- Demonstrated business and technology related acumen.
- Strategic, tactical, and critical thinking expertise; ability to break down complex problems and formulate executable project plans.
- Excellent verbal, and written presentation/communication skills.
- Competency in product owner tools and basic office programs (MS Office suite, MS Project, MS Azure DevOps, Jira).
Skills
- Agile
- Waterfall
- MS Office suite
- MS Project
- MS Azure DevOps
- Jira
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years IT Team management experience
- 5+ years of experience in P&C Commercial Policy Admin
- 5+ years of relevant experience or equivalent as an IT Product Owner/Project Manager
Education Level
- Bachelor's Degree or equivalent
Benefits
- First class training and development opportunities
About the Company
- Starr is a global leader in commercial insurance with over a century of expertise.
- We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide.
- At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.
- Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Equal Opportunity
- Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
- We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.
- We offer first class training and development opportunities to all employees.
- Our aim is to grow our own talent and bring out the best in people.