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About the Role
The Employee Relations Partner plays a critical role in managing a substantial caseload of employee relations issues while ensuring alignment with company policies and business objectives. The ideal candidate will possess strong coaching skills, a keen business sense for interpreting policies, and the ability to make informed commercial decisions based on understanding of business policy and commercial risk appetite.
Responsibilities
- Serve as the first point of contact for all ER-related issues.
- Provide expert advice and guidance on HR policies and procedures.
- Coach and develop line managers on performance and capability, disciplinaries and grievances, and absence management.
- Ensure compliance with employment legislation, HR standards, and company policies.
- Maintain accurate and timely case records and documentation.
- Build strong relationships with stakeholders and provide a consultative approach to resolving issues.
- Manage a high-volume ER caseload, including complex and sensitive cases.
- Contribute to a culture of continuous improvement within the HR team.
- Participate in broader people-focused projects as and when required.
- Champion a culture of fairness, inclusion, and respect in all employee relations practices.
Requirements
- Experience working in Employee Relations/HR Generalist or similar roles with a focus on case management.
- Desired experience working in a manufacturing or equivalent environment.
- Strong knowledge of UK employment law and HR best practices.
- Excellent communication, coaching, and stakeholder engagement skills.
- Ability to influence and build credibility with colleagues at all levels.
- Meticulous attention to detail with a strategic and pragmatic mindset.
- Experience in coaching and training leaders in employee relations best practices.
- Commercially minded with a creative approach to problem-solving.
- Ability to travel to different UK based sites.
Skills
- Employee Relations
- HR Generalist
- Case Management
- UK Employment Law
- HR Best Practices
- Communication
- Coaching
- Stakeholder Engagement
- Influencing
- Credibility Building
- Attention to Detail
- Strategic Mindset
- Pragmatic Mindset
- Training Leaders
- Commercial Acumen
- Problem-Solving
- Travel
Location
- London Heathrow
Work Type
- Permanent - Full Time
Benefits
- Opportunity to be part of the Emirates global family.
- Free breakfast, lunch and dinner on site.
- Free tea and coffee.
- Simply health Plan.
- Refer a Friend Scheme.
- Discounted gym membership at over 2000 gyms nationwide.
- Cycle to Work Scheme.
- Opportunity to enhance learning through inhouse apprenticeship programme.
About the Company
- Dnata is one of the world’s largest air and travel services providers.
- We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK.
- Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK.
- As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs.
- We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.
Equal Opportunity
- If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible.